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Internal Service Survey ServiStar Cornerstone Advisors, Inc CU Planner: A Strategic Planning Process ServiStar Training Library

ServiStar

This comprehensive, consultation-based program works exclusively with credit unions to develop results-producing sales and service initiatives. CUES partners with MNA Consulting, Inc., Atlanta, to offer an approach based on good theory and years of experience. To date, ServiStar has helped more than 70 credit unions transform their culture from process-centric to service-centric.

The Elements of ServiStar

ServiStar’s highly successful approach involves active participation from every area of the credit union. ServiStar consists of:

Research, Planning and Goal Setting Product Knowledge Hiring Systems Referral Collateral Coaching Training Coaching Development Sales and Service Training

Service Standards Employee Performance Sales Tracking Service Measurements Recognition Programs New Member Development

 

 

 

 

 

 

Complimentary Book

Improve your sales and service success with CUES’ book give away! Receive your complimentary copy of Developing and Maintaining a Sales and Service Culture now.

Request the Book

For more information, complete an online interest form or call CUES at 800.252.2664 or 608.271.2664, ext. 332 or e-mail p&s@cues.org.  View the terms and conditions of our current promotion now.

Online Interest Form