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This comprehensive, consultation-based program works exclusively with credit unions to develop results-producing sales and service initiatives. CUES partners with MNA Consulting, Inc., Atlanta, to offer an approach based on good theory and years of experience. To date, ServiStar has helped more than 70 credit unions transform their culture from process-centric to service-centric.
The Elements of ServiStar
ServiStar’s highly successful approach involves active participation from every area of the credit union. ServiStar consists of:
Improve your sales and service success with CUES’ book give away! Receive your complimentary copies of Developing and Maintaining a Sales and Service Culture and Coaching for Maximum Performance now.
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