Times of change and uncertainty are difficult for all leaders, whether they have 40 years on the job or just 40 days. For those who are new to a leadership position, knowing how to begin can be daunting. The following strategies are a good place to start. Credit Union Management’s newest online-only column “NextGen Know-How” covers topics of interest to the next generation of CU leaders. Check out the first installment, below!

Also read the latest online-only “Teaching Smart Money Management” and “CFO Focus” columns, all in this week’s issue of CUES FYI.

NextGen Know-How: Leadership Skills for Changing Times
7 strategies to guide your team 

Teaching Smart Money Management: Whose Responsibility is Financial Education?
Consider supporting school educators who think personal finance should be part of the curriculum.

CFO Focus: Effective Core Funding Growth and Retention
This is a key element in your liquidity and funds management strategy

 From Our Sponsor

Consumer Perceptions are Greatest Threat to Credit Union Growth
Industry survey reveals challenges, successes within credit union movement

The Credit Union 24 Network is a credit union-owned CUSO providing credit unions unrivaled control, flexibility and economy in ATM and point-of-sale access. With the country's largest credit union-owned POS network and over 50,000 surcharge-free ATMs, credit unions retain control over their EFT environment without sacrificing member reach and service.

 Member Benefit Section

Reg GG: Tanya Peterson, executive vice president at $ 79.6 Rock Valley Federal Credit Union, has shared her CU’s Unlawful Internet Gambling Enforcement Act Policy, a notice sent to cardholders and a form for business accounts. To access, log in at cues.org and click on “Members Share.” Then select “Compliance/Audits” from the Policy Category pull-down menu. (E-mail cues@cues.org for password help.)

Jobs: The CUES Web site provides listings of positions and internships, both available and wanted. Currently, there are several executive- and staff-level jobs posted. To view or submit (free for CUES members) a position, click one of the links, above.

New Benefit! CUES, CUES Director and CUES Supplier members and subscribers to Credit Union Management can now access a complete digital version of the latest magazine, plus archives back to December 2009, by logging in at cumanagement.org then clicking on the magazine image in the top bar. E-mail cues@cues.org for password help.

Review all your member benefits here.

Blog: How to Make Quality Decisions: Don’t start a meeting by taking a poll, writes Mary Arnold in this CUES Skybox blog post. Instead try the six tips from CUES' DLI: Governance institute in Toronto last week.

Credit Union Management^™ has Gone Digital

Take a look at the digital edition of Management, available on line to all CUES members and subscribers. You can also download the publication to your desktop, or view it on your iPhone, iPod Touch or iPad. To access the digital edition, log in at cumanagement.org then click the icon at the top right. E-mail cues@cues.org to request your login and password. CUES members receive Management magazine as a benefit of membership. Not a member? Join today! 

Cool Web Site: EveryScape.com provides eye-level, photographic content of major cities and towns around the world. The result is a way for Web visitors to essentially walk down the street and explore a neighborhood, attraction or town center as if they were actually standing on the street and moving around on foot. These immersive tours not only allow you to window shop, but actually walk right into a participating merchant’s establishment where you can experience its ambiance, see its product offerings or read the menu.

Member News:

Recognition: $469 million/54,000-member UVA Community Credit Union’s success in supporting small businesses was recognized by the U.S. Small Business Administration, which named the Charlottesville, Va.-based CU the Top Credit Union in the Richmond District for fiscal year 2009.

$2.2 billion/220,000-member Tinker Federal Credit Union, Tinker AFB, Okla., was recently named among Oklahoma’s top 28 Best Places to Work by OKCBiz Magazine, and ranked first among finalists in the “large companies” group.

Community Involvement: During the month of May, $350 million/39,000-member Alliance Credit Union, San Jose, Calif., held its Third Annual Bike Raffle and BBQ benefiting TurningWheels for Kids. The Bike Raffle and BBQ raised over $2,500 for the San Jose-based charity that distributes bicycles to underprivileged youth.

$594 million/72,000-million San Mateo Credit Union, San Mateo, Calif., was a sponsor of the Mexican bicentennial event in Redwood City, Calif.

Read all the CUES member news here.

CUES Supplier Member News

Fiserv, Inc., announced that it has renewed 225 credit union account processing contracts since September 2009, demonstrating the company's commitment to the credit union market and reinforcing the company's core competency in processing solutions. According to National Credit Union Administration data, Fiserv holds 32 percent market share for account processing solutions.  

Fynanz, a leading financial technology company that develops private student lending solutions, announced that 50 credit unions have partnered with its nationwide student lending network.

The Only Sales and Service School for Credit Unions

Take your member service program from ordinary to extraordinary with the lessons you’ll learn at the School of Sales and Service. Join us Sept. 14-17 in Vancouver, British Columbia. You’ll learn how to implement a member-centric focus that will carry through from the top levels of your institution to your front-line employees. Register today! 

CUES Calendar

Webinar: Improving Credit Union Employee Performance and Satisfaction with Online Training
June 18
11 a.m.-Noon Central 

CUES Annual Convention
Disney's Contemporary Resort 
June 21-23
Lake Buena Vista, Fla.

Webinar: Board/CEO Communication Blind Spots
June 22
1-2 p.m. Central time

Webinar: Enculturation Through New Employee Orientation
June 24
1-2 p.m. Central time

Webinar: Alternative Capital: Navigating the Future
June 30
10-11 a.m. Central time

CUES School of Risk Management™
July 26-27
Doubletree Chicago O’Hare Airport Hotel in Rosemont
Chicago

CUES School of Business Lending II
July 26-30
Chicago

CUES Advanced School of Risk Management™
July 28-29
Chicago

Execu/Net^™ 2010
Aug. 22-25
Summit at Big Sky Resort
Big Sky, Mont.

Check out all the upcoming CUES events. 

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