CFO Focus: Strategic Spending
E-purchasing saves 40 percent for Achieva CU

NextGen Know-How: What Kind of Leader Are You?
Research shows that what differentiates top leaders from everyone else is effort

Campaigning on the Job
Survey: Majority of workers say office politics necessary to advance career

Employees Have a Lot to Say
Survey finds many workers make more than 20 suggestions each year

AACUC Creates Scholarship Named After CUES President/CEO
The African-American Credit Union Coalition has announced it will offer a CEO Institute scholarship named for Fred Johnson.

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Credit Union Management Featured Article

Forget Your Wallet
A host of divergent players are betting mobile payments will make a splash this year.

CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access a complete digital version of our April issue at cumanagement.org. Email cues@cues.org for password help. Or, to sign up for a handy monthly email with direct links to top articles, email mary@cues.org.

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From our Sponsor

Prepare for Fast-Changing Lending Compliance
From our sponsor: Make the Most of Every Lending Opportunity--Part 2

CUNA Mutual Group is the marketing name of CUNA Mutual Holding Company, its affiliates and subsidiaries. Our insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. With more than 75 years of true market commitment, CUNA Mutual Group's vision is unwavering: To be a trusted business partner who delivers service excellence through customer-focused products and market-driven insight.

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Member Resources

Board Member Application: Elevations Credit Union has shared an application for potential directors that asks for their competencies in various skills needed for a board of directors. Access the application in CUES Members Share: Log in at the top of cues.org, then click the link below and finally select “Board of Directors” in the “policy category” pull-down menu.

MyCUES: On this page on cues.org, CUES, CUES Director and CUES Supplier members can monitor industry news sources, communicate with peers and track their professional development.

Review all your member benefits here.

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Blog: Meeting the Needs of Post-Crisis Members: If a crushing economy, increased regulatory scrutiny and squeezed margins aren’t enough, we have also now begun to see the emergence of a new post-crisis credit union member. Consumers are emerging from the financial crisis with altered behaviors and attitudes. Members are focused on paying down debt, shifting to more secure, lower-margin products, and have begun to rely on technology and social media to help to regain control of their finances. Read more in this CUES Skybox post by Michael M. Neill, CSE, president of MNA Inc., Atlanta, CUES' strategic provider for ServiStar.

Neill will lead CUES School of Growth and Profitability, May 1-3 in San Diego. Learn more and register.

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World Council Leadership Program Seeks Candidates
WOCCU has a new program that provides CU professionals under 40 a unique learning opportunity. They've extended the deadline to April 20. Find out how you can get involved now.

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Strengthen Your Contributions in the Boardroom
Specifically for credit union board members, Directors Leadership Institute: Governance, June 3-6, at the University of Toronto’s Joseph L. Rotman School of Management, focuses on issues at the organizational level. Register now and learn to effectively balance healthy debate and diversity with consensus building.

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Cool App: With FlightTrack and FlightTrack Pro for iPhone and Android, you can manage every aspect of your domestic and international flights with real-time updates and zoomable maps. The app also sends updates on gates, delays and cancellations. The app covers more than 5,000 airports and 1,400 airlines.

CUES Councils: Find a local meeting in your area by using the CUES Council map. There are five council events planned this spring.

CUES Rocky Mountain Council Meeting
April 19-20
Santa Fe, N.M.

CUES KOMA Council Meeting
May 2-4
Oklahoma City

CUES Florida Council Spring Forum Cruise
May 3-7
depart from Port Canaveral

CUES Iowa Council Meeting
May 10-11
Riverside, Iowa

CUES Southern California/Arizona Council
May 14-15
Industry Hills, Calif.

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A New Source of Fee Income
Discover a complete solution for building, piloting and implementing alternative financial services to help your members. Cash Banking Solution by New Market Partners can help your credit union benefit from a new source of fee income, reaching out to emerging markets and helping migrate the underbanked to fully banked. Learn more today.

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Member News:

Event: Sterling Nielsen, CEO of Mountain America Credit Union, West Jordan, Utah, was among representatives from eight other financial institutions to ring The Opening Bell™ at the New York Stock Exchange, April 9. This event helped celebrate NYSE’s Financial Literacy Week, which is held during National Financial Literacy Month.

New Headquarters: SAC Federal Credit Union, Bellevue, Neb., is planning a new corporate headquarters at the southeast corner of 72nd Street and US Highway 370 in Papillion, Neb. The CU has nine CUES members.

New Position: William Schirmer has been named president/CEO of Evansville Teachers Federal Credit Union, Evansville, Ind., upon the retirement of Michael Phipps. Previously, Schirmer was EVP/chief financial officer at Lake Michigan Credit Union, Grand Rapids, Mich.

Keith Sultemeier is the new president/CEO of Kinecta Federal Credit Union, Manhattan Beach, Calif. Previously he was executive vice president of Security Service Federal Credit Union, San Antonio.

Jim Morrell has been named president/CEO of Peninsula Credit Union, Shelton, Wash., succeeding Steve Gorseth, who will retire in June. Morrell was previously SVP/support services at iQ Credit Union, Vancouver, Wash.
$149 million

David L. Brooks is the new SVP/chief lending officer of ESL Federal Credit Union, Rochester, N.Y. Previously, he was SVP/commercial executive at HSBC Bank.

Merger: $3 million Connecticut Energy Employees Credit Union, Bridgeport, Conn., plans to merge with $234 million Mutual Security Credit Union Inc., Shelton, Conn. Mutual Security CU has one CUES member.

$7.4 billion Alloya Corporate Federal Credit Union, with five CUES members in Warrenville, Ill., and $3 billion Central Corporate Credit Union, with one CUES member in Southfield, Mich., announced that their boards have signed a non-binding letter of intent to merge.

$190 million Pacific Postal Credit Union, San Jose, Calif., will acquire East Bay Postal Credit Union, Oakland, Calif. Pacific Postal CU has one CUES member.

Promotion: SCE Federal Credit Union, Irwindale, Calif., has promoted 30-year financial lending expert Gina Corcoran as its new director of loan production. She will oversee central lending, real estate, direct and indirect dealer relationships. The CU has 29 CUES members as part of its CUES Advancing Management Membership.

Recognition: The Philadelphia Inquirer and Daily News Top Workplaces 2012 program recognized TruMark Financial® Credit Union, Trevose, Pa., as one of the top 100 places to work in the Philadelphia region. The credit union ranked No. 3 in the midsize organization category, composed of companies with 150-499 employees. The top employers in each category are based solely on employee survey responses conducted by WorkplaceDynamics, an independent research firm specializing in collecting employee data to help clients retain employees. The CU has one CUES member.

Community Involvement: Mission Federal Credit Union, San Diego, and Clear Channel Radio are excited to announce It’s the Pits Dog & Puppy Rescue as the inaugural winner for the 2012 Mission Possible Charity Challenge. They will receive a $5,000 donation from Mission FCU and on-air exposure on a local Clear Channel station. The CU has one CUES member.

Read more—and submit your own--CUES member news here.
http://www.cues.org/memberresources/member-news

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CEO Institute II: Organizational Effectiveness
April 22-27
Johnson at Cornell University

CUES School of Risk Management(tm)
April 30 - May 1
Cambridge, Mass.

CUES School of Applied Strategic Management(tm)
April 30 - May 3
San Diego

CUES School of Business Lending(tm) School I: Business Lending Fundamentals
April 30 - May 4
Cambridge, Mass.

CUES School of Growth and Profitability(tm)
May 1-3
San Diego

CUES School of Consumer Lending(tm)
May 2-3
Cambridge, Mass.

CEO Institute III: Strategic Leadership Development
May 6-11
University of Virginia, Darden School of Business

Free! Webinar: Discover & Differentiate
May 31
1-2 p.m. Central

Directors Leadership Institute: Governance
June 3-6
Joseph L. Rotman School of Management, University of Toronto

CUES Director Strategy Seminar
June 20-22
Vancouver

CCCU and CUES International Convention
June 23-26
Montego Bay, Jamaica

Check out all the upcoming CUES and CUES Council events.