From: CUES FYI
Subject: CUES FYI July 17, 2012: CFO Focus: Borrowing Short and Investing Long
Title in E-mail: CUES FYI July 17, 2012: CFO Focus. Checking. Mobile. NextGen Know-How. Employee Recognition.
CFO Focus: Borrowing Short and Investing Long
Manage the risks while watching for rising rates
http://www.cumanagement.org/article/view/id/Cfo-focus-borrowing-short-and-investing-long
Economy Drives Changes for Checking
How one credit union is adapting to changes in personal banking
http://www.cumanagement.org/article/view/id/Economy-Drives-Changes-for-Checking
Raise the Mobile Banking Bar to Reach Underserved
Javelin identifies ‘mobile underbanked consumers’ as strategic market segment
http://www.cumanagement.org/article/view/id/Raise-the-Mobile-Banking-Bar-to-Reach-Underserved
NextGen Know-How: How’s Your Emotional IQ?
Employees want to know their leaders are human
http://www.cumanagement.org/article/view/id/NextGen-Know_How-%20Hows-Your-Emotional-IQ
Recognition Gone Wrong
Survey highlights importance of employee recognition
http://www.cumanagement.org/article/view/id/Recognition-Gone-Wrong
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Credit Union Management Featured Article
Bringing the Buzz
Innovative ways to market new branch locations.
http://www.cumanagement.org/article/view/id/Bringing-the-Buzz
CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access a complete digital version of our July issue at cumanagement.org. Email cues@cues.org for password help. Or, to sign up for a handy monthly email with direct links to top articles, email mary@cues.org.
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From our Sponsor
Risky Business: Mobile Devices at Work
http://www.cumanagement.org/article/view/id/Risky-Business-Mobile-Devices-at-Work
CUNA Mutual Group is the marketing name of CUNA Mutual Holding Company, its affiliates and subsidiaries. Our insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. With more than 75 years of true market commitment, CUNA Mutual Group's vision is unwavering: To be a trusted business partner who delivers service excellence through customer-focused products and market-driven insight.
www.cunamutual.com
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Member Resources
Video link: http://www.cues.org/data/resource-library/videos/11_thumbnail.jpg
Caption: Learn how Risk Management has Evolved Over the Past Three Years with Ann Davidson, senior consultant/risk management for CUNA Mutual Group
http://www.cues.org/memberresources/videos/details/ann-davidson-learn-how-risk
Review all your member benefits here.
http://www.cues.org/value-of-membership/cues-membership
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Blog: CUES Editor Lisa Hochgraf tells a story of trying to use a magnetic strip Visa in Europe, where chip cards are common and, in some places, the only card you can use. “Offering chip cards is definitely something to look at if your members travel, even before 2013, when MasterCard will require acquirers (merchants’ financial institutions) to have systems that can handle EMV transactions,” she writes in this CUES Skybox blog post.
http://cuesskybox.squarespace.com/home/2012/7/9/no-chip-no-service.html
Business Lending Edge Summer 2012: Read articles about managing member business loans in this newsletter. Want to get this free newsletter in your inbox every quarter? Email theresa@cues.org.
http://www.cumanagement.org/article/view/id/CUES-Business-Lending-Edge-Summer-2012
CUES Councils: Find a local meeting in your area by using the CUES Council map. There are three council events planned this summer.
http://www.cues.org/memberresources/Community/councils
CUES Rocky Mountain Council Meeting
Aug. 9-10
Breckenridge, Colo.
http://www.cues.org/memberresources/Community/councils?id=125
CUES Alabama Council Meeting
Aug. 22
Birmingham, Ala.
http://www.cues.org/memberresources/Community/councils?id=1541
CUES Wisconsin Council Road Trip
Sept. 17-18
Location TBA
http://www.cues.org/memberresources/Community/councils?id=494
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Get a Lending Edge
Decisions made by your lending team have a major impact on the long-term success of your credit union. Send everyone on your team to CUES School of Consumer Lending™ Sept. 17-18, and CUES Advanced School of Consumer Lending™ Sept. 19-20, both in Schaumburg, Ill. They’ll return from these CUES-level offerings with the tools needed to make the best decisions possible.
<link one>
http://www.cues.org/professional-development/operational-programs/School-of-Consumer-Lending-September
<link two>
http://www.cues.org/professional-development/operational-programs/Advanced-School-of-Consumer-Lending
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Cool App: Tweriod gives you the best times to tweet. The tool analyses both your tweets and your followers' tweets so you can start tweeting when it makes most sense to reach others.
http://www.tweriod.com/
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Distance Learning
Attend informative sessions without leaving your desk through CUES Webinar Series. Webinars are free to CUES members, and just $99 for nonmembers. Take a look at our current lineup now, and check back often for new sessions.
Links
http://www.cues.org/professional-development/distance-learning/CUES-Webinar-Series
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Member News:
Anniversary: Alliance Credit Union, San Jose, Calif., is celebrating its 60th anniversary this summer. When adult members refer friends who apply for a loan or line of credit, both receive a $60 gift card. In addition members will be entered to win $1,000 for each loan referred. The CU has 15 CUES members.
$360 million
Honored: Several CUES-member organizations were honored in NACUSO's 2012 CUSO Collaboration & Innovation Award for CUSOs:
• 2012 NACUSO Collaboration & Innovation CUSO Award Winner: Member Loyalty Group, LLC, Chicago, which has four CUES members.
• 2012 NACUSO Collaboration & Innovation Credit Union Award Winner: Workers' Credit Union, Fitchburg, Mass., which has 40 CUES members.
• Honorable Mention: Frankenmuth Credit Union, Frankenmuth, Mich., which has two CUES members.
Hudson Valley Federal Credit Union, Poughkeepsie, N.Y., has been named one of the Best Companies to Work For in New York for 2012, one of 24 large (250 or more employees) to be recognized. The CU was honored for the third year in a row by the New York state Society for Human Resource Management and the Best Companies Group. Companies were evaluated on their workplace policies, practices, philosophies, systems and demographics. Employees of the nominated companies were asked to complete a survey designed to measure each entity’s employee experience. The CU has two CUES members.
$3.6 billion
Community Involvement: Boulder Valley Credit Union, Boulder, Colo., has donated $2,500 to CUAid, a disaster relief system through the National Credit Union Foundation to raise money for credit union families affected by disasters. The CU’s funds will specifically assist in relief efforts for victims and families of the dozen plus Colorado wildfires. The CU has three CUES members.
$251 million
Employees from Security Service Federal Credit Union and Recall Document Management Services volunteered their time in June to help community members protect their identities by shredding personal documents for free at two San Antonio CU branches. Over the course of two days, the team recycled more than 27,200 pounds of paper. According to Recall, the events saved 231 trees, 5,184 gallons of oil, 54,578 kilowatts of electricity and 95,511 gallons of water.
$6.7 billion
South Bay Credit Union, Redondo Beach, Calif., is holding a Change a Child’s Life coin drive during July and August. All proceeds will benefit Children’s Hospital of Los Angeles. Community members are invited to bring spare change to the CU’s branches. In addition, the CU will host a shredding day on July 27, when it will also sell hot dog meals to raise additional funds. The CU has one CUES member.
$70 million
CUES Supplier Member News: Credit Union 24, Tallahassee, Fla., announced that two new directors have been elected to its board, and two incumbents have been re-elected to serve another term. The network’s board also re-elected its officers to serve another one-year term during 2012-2013. Bradley Blake, president/CEO of Florida State University Credit Union, Tallahassee, Fla., was re-elected chairman; Joan Nolan, VP/operations support at IBM Southeast Employees’ Federal Credit Union, Boca Raton, Fla., was re-elected vice chairman; and Becky Hulett, chief financial officer of 121 Financial Credit Union, Jacksonville, Fla., was re-elected secretary/treasurer. James Smith, president/CEO of Singing River Federal Credit Union, Moss Point, Miss., was elected to serve a three-year term. Finally, Paul Numbers Jr., president/CEO of State Employees Credit Union, Jacksonville, Fla., was also elected for a one-year term.
Read more—and submit your own--CUES member news here.
http://www.cues.org/memberresources/member-news
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CUES Calendar
Free! Webinar: Keeping The Young & Talented at Your Credit Union
Aug. 7
1-2 p.m. Central
http://www.cues.org/shop-cues/distance-learning/type/4/id/571
Execu/Net™ 2012
Aug. 19-22
Summit at Big Sky Resort
http://www.cues.org/professional-development/conferences-and-networking/execunet
CUES Director Development Seminar
Sept. 12-14
Savannah, Ga.
http://www.cues.org/professional-development/conferences-and-networking/Director-Development-Seminar
ServiStar Users Group
Sept. 13-14
Savannah, Ga.
http://www.cues.org/professional-development/operational-programs/servistar-users-group
CUES School of Consumer Lending
Sept. 17-18
Schaumburg, Ill
http://www.cues.org/professional-development/operational-programs/School-of-Consumer-Lending-September
CUES School of Business Lending: School III: Strategic Business Lending
Sept. 17-21
Schaumburg, Ill
http://www.cues.org/professional-development/operational-programs/sobl-3
CUES Advanced School of Consumer Lending™
Sept. 19-20
Schaumburg, Ill
http://www.cues.org/professional-development/operational-programs/Advanced-School-of-Consumer-Lending
CEO/Executive Team Network
Nov. 4-7
Palm Beach, Fla.
http://www.cues.org/professional-development/conferences-and-networking/ceo-executive-team-network
Check out all the upcoming CUES and CUES Council events.
http://www.cues.org/calendar
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Join the CUES Community!
Connect with CUES and other CUES members. Join us on LinkedIn -- http://www.linkedin.com/groups?gid=89921 -- and follow us on Facebook -- http://www.facebook.com/pages/Credit-Union-Executives-Society-CUES/80300808572?ref=ts or Twitter @TheRealCUES -- http://twitter.com/TheRealCUES -- for the latest conference updates and executive education highlights!
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Theresa Witham
CUES Editor
phone: 800.252.2664 x 307
fax: 608.441.3407
theresa@cues.org
www.cues.org
P.O. Box 14167
Madison, WI 53708-0167
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CFO Focus: Borrowing Short and Investing Long
Manage the risks while watching for rising rates
Drives Changes for Checking
How one credit union is adapting to changes in personal
Banking Bar to Reach Underserved
Javelin identifies ‘mobile underbanked consumers’ as strategic market segment
NextGen Know-How: How’s Your Emotional IQ?
Employees want to know their leaders are
Recognition Gone Wrong
Survey highlights importance of employee recognition
Credit Union Management Featured Article
Bringing the Buzz
Innovative ways to market new branch locations.
CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access a complete digital version of our July issue at cumanagement.org. Email cues@cues.org for password help. Or, to sign up for a handy monthly email with direct links to top articles, email mary@cues.org.
From our Sponsor
Risky Business: Mobile Devices at Work
CUNA Mutual Group is the marketing name of CUNA Mutual Holding Company, its affiliates and subsidiaries. Our insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. With more than 75 years of true market commitment, CUNA Mutual Group's vision is unwavering: To be a trusted business partner who delivers service excellence through customer-focused products and market-driven insight.
Member Resources
Review all your member benefits.
Blog:No Chip, No Service: CUES Editor Lisa Hochgraf tells a story of trying to use a magnetic strip Visa in Europe, where chip cards are common and, in some places, the only card you can use. “Offering chip cards is definitely something to look at if your members travel, even before 2013, when MasterCard will require acquirers (merchants’ financial institutions) to have systems that can handle EMV transactions,” she writes in this CUES Skybox blog post.
Business Lending Edge Summer 2012: Read articles about managing member business loans in this newsletter. Want to get this free newsletter in your inbox every quarter? Email theresa@cues.org.
CUES Councils: Find a local meeting in your area by using the CUES Council map. There are three council events planned this summer.
CUES Rocky Mountain Council Meeting
Aug. 9-10
Breckenridge, Colo.
CUES Alabama Council Meeting
Aug. 22
Birmingham, Ala.
CUES Wisconsin Council Road Trip
Sept. 17-18
Location TBA
Get a Lending Edge
Decisions made by your lending team have a major impact on the long-term success of your credit union. Send everyone on your team to CUES School of Consumer Lending™ Sept. 17-18, and CUES Advanced School of Consumer Lending™ Sept. 19-20, both in Schaumburg, Ill. They’ll return from these CUES-level offerings with the tools needed to make the best decisions possible.
Cool App: Tweriod gives you the best times to tweet. The tool analyses both your tweets and your followers' tweets so you can start tweeting when it makes most sense to reach others.
Distance Learning
Attend informative sessions without leaving your desk through CUES Webinar Series. Webinars are free to CUES members, and just $99 for nonmembers. Take a look at our current lineup now, and check back often for new sessions.
Member News:
Anniversary: Alliance Credit Union, San Jose, Calif., is celebrating its 60th anniversary this summer. When adult members refer friends who apply for a loan or line of credit, both receive a $60 gift card. In addition members will be entered to win $1,000 for each loan referred. The CU has 15 CUES members. $360 million
Honored: Several CUES-member organizations were honored in NACUSO's 2012 CUSO Collaboration & Innovation Award for CUSOs:
• 2012 NACUSO Collaboration & Innovation CUSO Award Winner: Member Loyalty Group, LLC, Chicago, which has four CUES members.
• 2012 NACUSO Collaboration & Innovation Credit Union Award Winner: Workers' Credit Union, Fitchburg, Mass., which has 40 CUES members.
• Honorable Mention: Frankenmuth Credit Union, Frankenmuth, Mich., which has two CUES members.
Hudson Valley Federal Credit Union, Poughkeepsie, N.Y., has been named one of the Best Companies to Work For in New York for 2012, one of 24 large (250 or more employees) to be recognized. The CU was honored for the third year in a row by the New York state Society for Human Resource Management and the Best Companies Group. Companies were evaluated on their workplace policies, practices, philosophies, systems and demographics. Employees of the nominated companies were asked to complete a survey designed to measure each entity’s employee experience. The CU has two CUES members.
Community Involvement: Boulder Valley Credit Union, Boulder, Colo., has donated $2,500 to CUAid, a disaster relief system through the National Credit Union Foundation to raise money for credit union families affected by disasters. The CU’s funds will specifically assist in relief efforts for victims and families of the dozen plus Colorado wildfires. The CU has three CUES members.
Employees from Security Service Federal Credit Union and Recall Document Management Services volunteered their time in June to help community members protect their identities by shredding personal documents for free at two San Antonio CU branches. Over the course of two days, the team recycled more than 27,200 pounds of paper. According to Recall, the events saved 231 trees, 5,184 gallons of oil, 54,578 kilowatts of electricity and 95,511 gallons of water.
South Bay Credit Union, Redondo Beach, Calif., is holding a Change a Child’s Life coin drive during July and August. All proceeds will benefit Children’s Hospital of Los Angeles. Community members are invited to bring spare change to the CU’s branches. In addition, the CU will host a shredding day on July 27, when it will also sell hot dog meals to raise additional funds. The CU has one CUES member.
CUES Supplier Member News: Credit Union 24, Tallahassee, Fla., announced that two new directors have been elected to its board, and two incumbents have been re-elected to serve another term. The network’s board also re-elected its officers to serve another one-year term during 2012-2013. Bradley Blake, president/CEO of Florida State University Credit Union, Tallahassee, Fla., was re-elected chairman; Joan Nolan, VP/operations support at IBM Southeast Employees’ Federal Credit Union, Boca Raton, Fla., was re-elected vice chairman; and Becky Hulett, chief financial officer of 121 Financial Credit Union, Jacksonville, Fla., was re-elected secretary/treasurer. James Smith, president/CEO of Singing River Federal Credit Union, Moss Point, Miss., was elected to serve a three-year term. Finally, Paul Numbers Jr., president/CEO of State Employees Credit Union, Jacksonville, Fla., was also elected for a one-year term.
Read more—and submit your own--CUES member news.
CUES Calendar
Free! Webinar: Keeping The Young & Talented at Your Credit Union
Aug. 71-2 p.m. Central
Execu/Net™ 2012
Aug. 19-22
Summit at Big Sky Resort
CUES Director Development Seminar
Sept. 12-14
Savannah, Ga.
ServiStar Users Group
Sept. 13-14
Savannah, Ga.
CUES School of Consumer Lending
Sept. 17-18
Schaumburg, Ill
CUES School of Business Lending: School III: Strategic Business Lending
Sept. 17-21
Schaumburg, Ill
CUES Advanced School of Consumer Lending ™
Sept. 19-20
Schaumburg, Ill.
CEO/Executive Team Network
Nov. 4-7
Palm Beach, Fla.
Check out all the upcoming CUES and CUES Council events.
