Credit Union Executive Pay Increases for Second Straight Year
According to 2012 CUES Executive Compensation Survey

Read another article about the 2012 survey.

Web Redesign: Don’t Put Lipstick on the Pig
Idaho State University CU’s new site reduces incoming calls and reaches out to young, tech-savvy members

Good Governance: Cultivating Your Culture
4 things to think about as your board sets the tone for your entire CU

PR Insight: Don’t be Modest
CUInsight.com founder offers tips to credit unions to get more press

What’s Your Personal Professional Brand?
How to market yourself to enhance your credit union career

15 Advance in CUES Next Top Credit Union Exec Challenge
Public vote determines Top 15 from among 31 applicants

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Credit Union Management Featured Article

Debit Card Rewards
As interchange revenue is squeezed, CUs turn to rewards programs.

CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access a complete digital version of our August issue at cumanagement.org. Email cues@cues.org for password help. Or, to sign up for a handy monthly email with direct links to top articles, email mary@cues.org.

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From our Sponsor
Recruiting is the Key to Building a Winning Leadership Team
In today’s challenging environment, highly qualified executive leadership is essential to success. JMFA ESG has the experience and tools to help you find the best talent, whether you’re looking for:

• the ideal CEO, CFO or COO;
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• interim leadership on a contract or project basis.

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Member Resources

Video: Learn how Boards can Improve Functionality Through Self-Assessment with Michael Daigneault, Esq., principal at Quantum Governance L3C.

Review all your member benefits.

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Blog: Use Risk Management to Grow and Protect Your Credit Union: All organizations, including credit unions, are exposed to risk. Risk is simply another word for “uncertainty” or “unexpected events,” and threatens your objectives whether it is acknowledged and measured or not. And, risk management is not about managing expectations; it's about managing everything else, writes Alan White, CEO of Vital Insight, in this CUES Skybox post.

Learn more about how CUES Enterprise Risk Management, Presented by Vital Insight can help you today.

Attend CUES School of Risk Management™, Sept. 17-18, and CUES Advanced School of Risk Management™, Sept. 19-20, in Schaumburg, Ill.

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A Legacy of Strength
Experience an information-packed agenda with topics that’ll leave a lasting impression. Join us Nov. 4–7, at the Ritz-Carlton Palm Beach for CEO/Executive Team Network. This conference delivers a powerful combination of leadership development, laser-focused strategy and networking—laying the foundation for your future success. Register today!

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Cool App: Wisestamp.com offers several apps to connect your email with social media.

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Vital Resources for Every Director
CUES’ Director Tool Kit covers 14 topics, from history to planning. Encased in a professional leather portfolio, this tool gives your directors an overview of board governance and responsibilities. Show your volunteers how much you appreciate their hard work and dedication by ordering a copy for each of them now.

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Member News:

Anniversary: In a week-long anniversary celebration, Dow Chemical Employees’ Credit Union, Midland, Mich., commemorated 75 years of service. During the week of July 23-Aug. 3, members took advantage of the Diamond Anniversary Loan Sale. The CU has two CUES members.

LEED Certification: Vons Credit Union, El Monte, Calif., has been awarded LEED Gold certification by the U.S. Green Building Council. Leadership in Energy and Environmental Design is the USGBC’s leading rating system for designing and constructing the world’s greenest, most energy efficient and high-performing buildings, and verifies environmental performance, occupant health and financial return. Solar panels were the centerpiece of the CU’s efforts to obtain LEED certification. In 2011, the CU added a 144-panel carport solar system to its existing 280-panel rooftop one, which, collectively, will lower the CU’s electricity bills by more than half. The CU has two CUES members.

Honored: First Alliance Credit Union, Rochester, Minn., has been honored with the 2012 Alfred P. Sloan Award for Excellence in Workplace Effectiveness and Flexibility for the CU’s use of flexibility as an effective workplace strategy to increase business and employee success. It is the fourth time the CU has received the award. This prestigious award, part of the national When Work Works project, recognizes employers of all sizes and types in the region and across the country. Workplace flexibility — such as flextime, part-time work and compressed workweeks — has been demonstrated to help businesses remain competitive while also benefiting employees. The CU has four CUES members.

New Position: Clint Summers is the new VP/information technology at Michigan State University Federal Credit Union, East Lansing, Mich.. Previously he was VP/technology at Intermountain Community Bancorp.

Promotion: Caroline Willard has been promoted to EVP/markets and strategy, at CO-OP Financial Services, Rancho Cucamonga, Calif.

Retirement/New Position: Tara Neiswonger is the new president/CEO of Education First Credit Union, Westerville, Ohio. Previously, she served as the CU’s chief financial officer. She succeeds Richard Maslyk, who retired at the end of June.

Community Involvement: On a hot July afternoon, 10 Security Service Federal Credit Union volunteers and a San Antonio Food Bank master gardener gathered to replant the Healing Garden at St. Peter-St.Joseph Children's Home in San Antonio. While the home for children had reaped quite a few vegetables over the last year, the drought had laid it waste since its first planting. In just a few hours, the team installed an irrigation system and planted tomatoes, peppers, beans, squash and a fig tree. In re-cultivating the garden, Security Service FCU provided financial support for the plants, fertilizer and irrigation and the volunteer manpower to put it all together. The CU has five CUES members.

Georgia United Credit Union, Duluth, Ga., and Star94 Radio are teaming up for a school supply drive to meet the growing need of students and teachers in the communities served by the CU. Community members are invited to drop off any new school supply or cash donations at one of the CU’s 16 branch locations. The CU has one CUES member.

The Suncoast Schools Federal Credit Union Foundation, Tampa, Fla., awarded $5,000 to Emergency Care Help Organization, a food pantry and clothing assistance non profit located in Brandon. The grant will help fund ECHO’s Back to School Program. The CU has nine CUES members.

Supplier Member News: Credit Union 24, Tallahassee, Fla., announced that its popular surcharge-free ATM programs have collectively saved credit union members more than $20 million in ATM surcharge fees during the first six months of 2012. On average, participating CUs’ members are saving $3.3 million per month and $110,000 per day.

Read more—and submit your own--CUES member news.

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CUES Calendar

Execu/Net™ 2012
Aug. 19-22
Summit at Big Sky Resort

Free! Webinar: Pre-employment Testing
1-2 p.m. Central
Aug. 24

CUES Director Development Seminar
Sept. 12-14
Savannah, Ga.

ServiStar Users Group 
Sept. 13-14
Savannah, Ga.

CUES School of Consumer Lending 
Sept. 17-18
Schaumburg, Ill

CUES School of Business Lending: School III: Strategic Business Lending
Sept. 17-21
Schaumburg, Ill

CUES Advanced School of Consumer Lending ™
Sept. 19-20
Schaumburg, Ill.

CEO/Executive Team Network
Nov. 4-7
Palm Beach, Fla.

Directors Conference
Dec. 9-12
Palm Desert, Calif.

 Check out all the upcoming CUES and CUES Council events.