CUES FYI

Published every Tuesday, CUES FYI includes up-to-the-minute industry news, the latest Credit Union Management online-only columns, CUES member news and member benefits .

CUES FYI Oct. 2, 2012: Loan Zone: The ‘Go-To’ Mortgage Place

Loan Zone: The ‘Go-To’ Mortgage Place
Sandia Laboratory FCU positions itself online as members’ resource for home loans

Tech Time: Password Management
A tip to share and a tool to consider

On Compliance: When a Member Goes Bankrupt
Best practices for reporting to credit bureaus

Shoes are Great, but Hands are Better
Good leaders need to walk in employees’ worlds AND give them opportunity to excel.

Credit Union Management Featured Article

Is Self-Funding Right for You?
The financial risks of self-funded health plans can be daunting, but the upside could be lower long-term costs and better coverage.

View a preview of Credit Union Management’s October digital edition.

CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access the complete digital version of our October issue by logging in at cumanagement.org and then clicking the rotating magazine icon. Email cues@cues.org for password help. Or, to sign up for a handy monthly email with direct links to top articles, email mary@cues.org.

CUNA Mutual Group logo

From our Sponsor

Avoiding the Disaster Within a Disaster
Three ways to prevent a bad situation from getting worse

CUNA Mutual Group is the marketing name of CUNA Mutual Holding Company, its affiliates and subsidiaries. Our insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. With more than 75 years of true market commitment, CUNA Mutual Group's vision is unwavering: To be a trusted business partner who delivers service excellence through customer-focused products and market-driven insight.

Member Resources

NCUA's Director Financial Literacy Requirement with Deborah Matz, chairman of the National Credit Union Administration

Review all your member benefits.

Blog: Tips for Avoiding Wire Fraud: In this CUES Skybox post, CUES Editor Lisa Hochgraf tells of needing to wire money to Spain ahead of a family trip there. She writes: “I could tell my credit union was being careful. But I never really thought about just how easy it could be for some fraudster to pretend they were me, send in the completed wire transfer request form and a copy of my driver’s license—and then wire away my money to their own bank account, set up for the purpose of receiving fraudulent transfers.”

CUES News:

CUES Next Top Credit Union Exec Judges Announced
The judges for the CUES Next Top Credit Union Exec challenge have been announced: Deedee Myers, CEO, DDJ Myers in Phoenix; Dr. Desreen Marquis, CEO, NAJ Co-operative Credit Union, Kingston, Jamaica; and Patrick La Pine, CCC, president/CEO, League of Southeastern Credit Unions & Affiliates, Tallahassee, Fla.

CUES to Offer Compensation Consulting Through New Partnerships
CUES has partnered with two firms to offer compensation consulting to the credit union industry: Carlson Dettmann Consulting LLC, Madison, Wis., and Intelligent Compensation LLC, Pflugerville, Texas. Both firms focus on executive and incentive compensation, as well as base and bonus plans.

Free Contract Assessment from Cornerstone Advisors
How much has your credit union paid in fees to third-party providers? How much income have you received from these providers? Find out with a free contract opportunities assessment from CUES and Cornerstone Advisors, Inc. This no-cost, no-commitment assessment entails very little effort on the part of your credit union. Learn more about Cornerstone and complete the online interest form today.

Cool App: If you need a free currency calculator app, look no further than XE Currency. These apps feature live rates for your iPhone, BlackBerry, Android or Windows device. Even if you don’t have a smartphone, the www.xe.com mobile currency site has you covered.

CUES Business Lending Edge Fall 2012
Read articles about managing member business loans in this newsletter. Want to get this free newsletter in your inbox every quarter? Email theresa@cues.org.

A Legacy of Strength
Each fall, top credit union leaders gather at an unparalleled, top-level educational and networking event to build on the legacy of the credit union movement and shape its future. Join us for CEO/Executive Team Network, Nov. 4-7, in Manalapan, Fla. Register today.

Member News:

Anniversary: Advancial Federal Credit Union, Dallas, celebrated its 75th anniversary with baseball themed contests and activities for employees and members. The promotion for members ended with a drawing for a 75” television. The employee grand prize was also a TV and a baseball watching party. The CU has two CUES members.

Honored: Two CUES members have been named to the Credit Union Times Trailblazers 40 Below list.
• Bill Clancy, VP/retail strategy at Lake Michigan Credit Union, Grand Rapids, Mich.; and
• Matt Vance, senior product development supervisor at Salal Credit Union, Seattle.

Obituary: Fred L. Kent, former president/CEO of First Credit Union, Chandler, Ariz., passed away on Sept. 20 at the age of 67.

Promotion: Stacey Remick has been promoted to president/CEO of LANCO Federal Credit Union, Lancaster, Pa. Previously she was VP/member services.

Wayne Winkler, CCE, has been promoted to president/CEO of Mid-Hudson Valley Federal Credit Union, Kingston, N.Y. The CU’s former chief lending officer had been serving as interim CEO since the previous CEO, William Spearman, CCE, retired in April.

Retirement/New Position: Paul Phillips Jr., president/CEO of Vision Financial Federal Credit Union, Durham, N.C., has retired, effective Sept. 28, after 22 years of service at the CU and more than 50 years working in the financial services industry. Michael Waylett is the new president/CEO. Previously, he was president/CEO of Memorial Credit Union, Chattanooga, Tenn.

Community Involvement: Hershey Federal Credit Union, Hershey, Pa., recently raised $280 for the Penn State Hershey Children’s Hospital by participating in the Miracle Jeans Day campaign. Members helped raise funds by purchasing hot dogs and soda and the CU staff paid to wear jeans for the day. The CU has one CUES member.

CUES Supplier Member News: Robert C. Albanese, president/CEO of Pentegra Retirement Services, White Plains, N.Y., announced he will retire effective June 30, 2013. Pentegra’s board has chosen John E. Pinto to succeed Albanese, and also elected him a member of the board effective when he becomes president/CEO. Pinto is currently Pentegra’s EVP/chief operating officer.

Read more—and submit your own--CUES member news.

CUES Calendar

Free! Webinar: Executive Benefits Plans: After the Collapse
1-2 p.m. Central
Oct. 3

Free! Webinar: ERM Fundamentals for Credit Union Risk Managers & Executives

12:30-2 p.m. Central

Oct. 17

CEO/Executive Team Network
Nov. 4-7
Palm Beach, Fla.

Directors Conference
Dec. 9-12
Palm Desert, Calif.

CUES Symposium: A CEO/Chairman Exchange
Feb. 3-7
Wailea, Maui

Execu/Summit®
March 10-12
Snowmass Village, Colo.

CUES Advanced School of Business Lending™

March 11-15

Miami