CUES FYI

Published every Tuesday, CUES FYI includes up-to-the-minute industry news, the latest Credit Union Management online-only columns, CUES member news and member benefits .

CUES FYI Nov. 6, 2012: Vote for the CUES Next Top Credit Union Exec

Vote for the CUES Next Top Credit Union Exec

It’s time to vote—for the Next Top Credit Union Exec. Five finalists presented their projects yesterday to CUES’ CEO/Executive Team Network attendees and a panel of judges. Today it’s your turn to cast your vote at www.NextTopCreditUnion.com. Polls close at 8 p.m. Eastern and the winner will be announced tomorrow morning.

CUES Honors Eight Leaders
Hash, McGowan, Burns, Clark, Filson, Healey, Johnson and May recognized.

Follow news from CUES’ CEO/Executive Team Network on Twitter.

Celebrating Years of Success: Part 2
Big anniversaries let credit unions highlight customer service and show their appreciation for members.

Why Most Companies Fail at Social Media
10 tips to a winning strategy.

Are You Leading From a Place of Fear?
16 signs you may be practicing cowardly leadership.

PR Insight: Reflect Your Mission in Your Message
How your public relations efforts can support your credit union’s mission statement.

Read to Succeed
Credit union book clubs bring employees together for self-development.

Credit Union Management Featured Article

Catching Loans
These strange times require selling consumer loans in nontraditional ways.

View a preview of Credit Union Management’s November digital edition.

CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access the complete digital version of our November issue by logging in at cumanagement.org and then clicking the rotating magazine icon. Email cues@cues.org for password help. Or, to sign up for a handy monthly email with direct links to top articles, email mary@cues.org.

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Member Resources

Video: How to Balance Your Mission With the Need for Profitability with Jessica Jackley, co-founder of Kiva, and founder/CEO of ProFounder

Review all your member benefits.

Blog: Simple Changes Can Positively Impact Board Practices: Following board best practices may seem like a daunting prospect. Will it require a complex change or heavy amounts of research? Not necessarily. There are a number of ways you can simply change your board’s collective frame of mind to improve your practices significantly. Read more in this CUES Skybox blog post by Matt Fullbrook, manager of the Clarkson Centre for Board Effectiveness at the Joseph L. Rotman School of Management, University of Toronto, Toronto, and a board effectiveness consultant.

Participate in CUES’ Board Benchmarks & Best Practices survey by Nov. 26.

Attend CUES Governance Leadership Institute^™at theJoseph L. Rotman School of Management, University of Toronto, June 2-5.

Where Strategy and Execution Meet

Cornerstone Advisors, Inc. helps credit unions save millions of dollars in operating costs by uncovering major opportunities for process improvements and efficiency. Backed by decades of industry experience, the experts at Cornerstone Advisors will work with you to reduce costs, increase revenue and stay competitive. Fill out an interest form today.

Cool App: Halftone turns your photos into unique, vintage comics! The app makes it easy to add captions, speech balloons and more. Your final image can be sent via e-mail, uploaded directly to social media sites printed and even sent as a real, physical postcard through the mail!

CUES Director Membership Offerings

An individual CUES Director Membership, and a Center for Credit Union Board Excellence (CCUBE) group membership, offer volunteers several online resources covering topics of vital concern. Save 15% on a CCUBE Membership when you also have a CUES Advancing Management Group Membership for your employees.

Member News:

Honored: Richard Whitman, VP/mortgage lending for Texas Trust Credit Union, Mansfield, Texas, has been named a Texas Housing Giant by HousingWire magazine. The inaugural list honors the 50 most influential players in the Texas mortgage lending market. According to HousingWire, each Giant was selected based on several criteria: professional reputation, commitment to superior customer service, dedication to the mortgage industry, leadership roles in industry groups, involvement in industry events, and publication of articles in leading industry trade publications.

For the second year in a row, Security Service Federal Credit Union, San Antonio, employees have voted the organization into a spot as a top workplace in San Antonio, as researched by the San Antonio Express-News in its annual Top Workplaces edition. The credit union was ranked eighth out of the top 15 large companies in the city. The CU has five CUES members.

Vancity Credit Union, Vancouver, British Columbia, was named one of Canada's top 50 employers by global human resources firm Aon Hewitt. The CU has three CUES members as part of its CUES Advancing Management Group Membership.

New Position: David Woodruff is the new president/CEO of Zia Credit Union, Los Alamos, N.M., effective Nov. 5. Woodruff, a CUES’ CEO Institute graduate, was previously the VP/lending at CommonWeath One Federal Credit Union, Alexandria, Va.

Promotion: Debra Vollmer has been promoted to SVP/branch services at Langley Federal Credit Union, Newport News, Va. She will oversee operations, sales and service to Langley FCU’s members through the credit union’s 19 branches.

Promotion/Retirement: Connex Credit Union, New Haven, Conn., has named Frank Mancini as its next president/CEO. Mancini has been with Connex CU since 2003 as chief financial officer. He succeeds John Edwards, who is retiring after 34 years leading the CU. The appointment was effective Nov. 1.

Retirement: Rick Webb, president/CEO of Atlantic Financial Federal Credit Union, Hunt Valley, Md., will retire on March 31.

CUES Supplier Member News: CO-OP Financial Services, Rancho Cucamonga, Calif., has pledged $10,000 to CUAid, managed by the National Credit Union Foundation, which has been activated to provide disaster relief to credit union staff, volunteers and members affected by Hurricane Sandy.

Corporate America Credit Union, Irondale, Ala., has hired Pete Pritts, the former CEO of FirstCorp Credit Union, Phoenix, as president/CEO.

Read more—and submit your own—CUES member news.

CUES Calendar

Free! Webinar: Stop Losing Your Best Members

Nov. 14

1-2 p.m. Central

Directors Conference
Dec. 9-12
Palm Desert, Calif.

CUES Symposium: A CEO/Chairman Exchange
Feb. 3-7
Wailea, Maui

Execu/Summit®

March 10-12

Snowmass Village, Colo.

CUES Advanced School of Business Lending™