CUES FYI

Published every Tuesday, CUES FYI includes up-to-the-minute industry news, the latest Credit Union Management online-only columns, CUES member news and member benefits .

CUES FYI Dec. 18, 2012: A Health Care Reform Checklist for Credit Unions

A Health Care Reform Checklist for Credit Unions
What should you be doing now?

CUES Honors Six in Palm Desert
Presents CUES Director of the Year, inducts five into CUES Volunteer Hall of Fame

Top 2012 Columns: Here's a list of popular columns from 2012. Revisit a favorite or check out one you missed.

NextGen Know-How

CFO Focus

December 2012 CU Management cover

Credit Union Management Featured Article

Six Common ERM Mistakes
Chief operations officers must avoid these pitfalls when implementing enterprise risk management.

View a preview of Credit Union Management’s December digital edition.

CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access the complete digital version of our December issue by logging in at cumanagement.org and then clicking the rotating magazine icon. Email cues@cues.org for password help. Or, sign up for a handy monthly Credit Union Management email with direct links to top articles.

CUNA Mutual Group logo From our Sponsor

Three Killer Problems for Credit Unions in Social Media

CUNA Mutual Group is the marketing name of CUNA Mutual Holding Company, its affiliates and subsidiaries. Our insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. With more than 75 years of true market commitment, CUNA Mutual Group's vision is unwavering: To be a trusted business partner who delivers service excellence through customer-focused products and market-driven insight.

Member Resources

Video: A Tribute to Great Leadership: Credit union industry professionals wish CUES President/CEO Fred Johnson congratulations on his retirement.

Review all your member benefits.

Blog: Mission: Mission Statements: John Oliver believes credit union boards need to take strategic planning from the conceptual to the practical and from the abstract to something measurable. And he is not a fan of most corporate mission statements. Read more in this CUES Skybox blog post, including several comments.

Oliver will speak at CUES Symposium 2013: A CEO/Chairman Exchange, Feb. 3-7 in Maui.

CU Planner: A Strategic Planning Process, uses templates from John Oliver.

Graduate-Level Education for CU Leaders

Designed to prepare executives to excel at the challenges and opportunities they face, CUES’ CEO Institute consists of three, one-week sessions held at prestigious business schools. The robust curriculum equips participants with a comprehensive understanding of leadership, helping them make more effective decisions, better manage change and improve business processes. Space is limited—sign up today.

Give the Gift of Education: CUES and the National Credit Union Foundation have set up the Fred Johnson Scholarship Fund to help credit union executives attend CUES' CEO Institute, an unparalleled professional development program for credit union leaders. You're invited to contribute! To give the gift of education in the CU industry this year, please send your tax-deductible donation to NCUF, Attn: Fred Johnson Scholarship Fund, 5710 Mineral Point Road, Madison, WI 53705. Read more here:

Cool App: Dragon Dictation is an easy-to-use voice recognition application powered by Dragon NaturallySpeaking that allows you to easily speak and instantly see your text content for everything from email messages to blog posts.

A New Tool

The Internal Service Survey is a confidential tool that can help your credit union assess and improve its internal service level. Michael Neill and Associates will evaluate your credit union’s results and provide you with a comprehensive summary and action plan for improvement. Learn more now.

Member News:

Honored: Kohler Credit Union, Kohler, Wis., received a MarCom Award from the Association of Marketing & Communication Professionals, an international creative competition that recognizes outstanding achievement by marketing and communication professionals. The CU’s marketing efforts garnered a Gold Award for its Once in a Blue Moon Loan Sale campaign. This is the fifth consecutive year Kohler CU has won a MarCom Award. The CU has six CUES members as part of its CUES Executive Group Membership.

For residential mortgages, Texas Trust Credit Union, Mansfield, Texas, is now the top credit union in North Texas, according to the latest annual rankings by the Dallas Business Journal. Texas Trust CU ranked 16th overall in the yearly compilation, which was based on 2011 full-year mortgage lending figures. For 2011, Texas Trust CU reported 471 mortgages, worth $40.24 million, compared with 459 mortgages worth $38.99 million in 2010. The CU has 13 CUES members as part of its CUES Advancing Management Group Membership.

Merger: Community First Credit Union (with one CUES member), Santa Rosa, Calif., plans to merge in $5.5 million Health Care Professionals of Napa Federal Credit Union.

Credit Union of America has merged in First Choice Credit Union, both in Wichita, Kans. CU of America has 10 CUES members as part of its CUES Advancing Management Group Membership.

Aloha Pacific Federal Credit Union, Honolulu, is merging in Hawaii Stevedores/Castle & Cooke Federal Credit Union. Aloha Pacific FCU has 12 members as part of its CUES Executive Group Membership.

New Position: Tarra R. Jackson, executive vice president of Credit Union of Atlanta, is leaving the CU to start a consulting company on the topics of strategic meeting facilitation, staff development facilitation and member financial literacy training.

New Position/Retirement: Richard Simonton is the new president/CEO of AOD Federal Credit Union, Bynum, Ala. He recently served as NCUA conservator of Keys Federal Credit Union, Key West, Fla. He succeeds Kenneth Reynolds, who has retired.

Community Involvement: Christian Community Credit Union, San Dimas, Calif., employees participated in Operation Christmas Child and donated 85 shoeboxes filled with toys, school supplies, hygiene items, clothing and more. The CU has two CUES members.

Nassau Educators Federal Credit Union, Westbury, N.Y., donated $20,000 to Long Island Cares--Long Island’s first Food Bank and one of the region's most comprehensive hunger action organizations--for the organization’s Hurricane Sandy Relief Fund. The CU has six CUES members as part of its CUES Executive Group Membership.

SECU, Linthicum, Md., has teamed up with the University of Maryland for the Points for Pediatrics Program this basketball season. For every point scored by the UM men’s basketball team, SECU will donate $5 to the University of Maryland Children’s Hospital. The CU has seven CUES members as part of its CUES Advancing Management Group Membership.

Read more—and submit your own--CUES member news.

CUES Calendar

CUES Symposium: A CEO/Chairman Exchange
Feb. 3-7
Wailea, Maui

Execu/Summit®

March 10-12

Snowmass Village, Colo.

CUES Advanced School of Business Lending™

March 11-15

Miami

Credit Union Executive Dialogue

March 14-15

Miami