CUES FYI

Published every Tuesday, CUES FYI includes up-to-the-minute industry news, the latest Credit Union Management online-only columns, CUES member news and member benefits .

CUES FYI Jan. 8, 2013: EMV Road Map

EMV Road Map
MasterCard's vision for CUs and chip cards is three-fold

Financial Education Policies
NCUA regulation 701.4 drives CUs to formalize director training practices

Good Governance: Big Things and Little Things
Ask board members to use this checklist to gauge their understanding of their role

PR Insight: Telling Your CU Story Through Images
Tips for creating interesting graphics online

Service and Security
EMV PIN-and-chip cards provide perks to CUs that offer them to members

Credit Union Management Featured Article

All in the Timing
Mobile is going over big, but marketers must monitor for the 'Next Big Thing.'

View a preview of Credit Union Management’s January digital edition.

CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access the complete digital version of our January issue by logging in at cumanagement.org and then clicking the rotating magazine icon. Email cues@cues.org for password help. Or, sign up for a handy monthly Credit Union Management email with direct links to top articles.

CUNA Mutual Group logo From our Sponsor

Three Killer Problems for Credit Unions in Social Media

CUNA Mutual Group is the marketing name of CUNA Mutual Holding Company, its affiliates and subsidiaries. Our insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. With more than 75 years of true market commitment, CUNA Mutual Group's vision is unwavering: To be a trusted business partner who delivers service excellence through customer-focused products and market-driven insight.

Member Resources

Whitepaper: How to Make Retirement Planning Unavoidable: Your organization offers its employees a retirement plan. You spend a fair amount for this benefit and use internal human resource staff to manage the plan. Every quarter, your management team reviews the retirement plan, and you’ve even paid an advisor to help make sure you’re offering an effective, complete menu of options. You’re proud of the plan, except for one thing: It isn’t working.

At least one in four employees choose not to participate, and most who do participate aren’t investing enough to achieve your plan’s main goal: guiding each employee to a financially secure retirement. What’s wrong?

Read more in this free whitepaper from CUNA Mutual Group, a CUES Supplier member.

Review all your member benefits.

Blog: Start Working on Your 2013 Intern Program Now: Does your credit union work with interns? An internships program can be so beneficial to all involved: students, credit union employees and the CU as a whole.

Help Shape the Future of the Movement

At Credit Union Executive Dialogue, March 14-15 in Miami, you’ll participate in well-informed discussions, diving into the tough challenges facing the movement. This round table meeting is not built around a presentation or a speaker; rather you'll have meaningful conversations with your peers. Geared toward execs of large asset-size CUs. Sign up now.

Cool App: CardioTrainer is a free app for Android smartphones that lets you track and record all of your fitness activity.

Where Strategy and Execution Meet

Cornerstone Advisors, Inc. helps credit unions save millions of dollars in operating costs by uncovering major opportunities for process improvements and efficiency. Backed by decades of industry experience, the experts at Cornerstone Advisors will work with you to reduce costs, increase revenue and stay competitive. Fill out an interest form today.

Member News:

Retirement: Valerie C. Brown, president/CEO of Service One Credit Union, Bowling Green, Ky., has retired after 34 years of service.

Appointed: Trust for Credit Unions has appointed Jim Regan, president/CEO of Digital Federal Credit Union, Marlborough, Mass, as a trustee of the funds, effective Jan. 1, 2013. He has been an active participant in CUFSLP, the administrator of Trust for Credit Unions, for more than 10 years. CUFSLP is a CUSO composed of 36 leading credit unions.

Honored: Advancial Federal Credit Union, Dallas, has received the Integrity Award from the Better Business Bureau of Acadiana for 2012. The Integrity Award is earned by a business that has gained the respect of the community through programs that promote ethical business practices and principles. The CU has two CUES members.

Merger: Air Force Federal Credit Union (with 10 CUES members as part of its CUES Executive Group Membership), San Antonio, and Peoples Choice of San Antonio Federal Credit Union merged, on Dec. 15.

Carolina Collegiate Federal Credit Union (with eight CUES members as part of its CUES Advancing Management Group Membership) has merged in AgFirst Federal Credit Union, both of Columbia, S.C.

Fulton County Federal Credit Union (with one CUES member) has merged in Niagara Mohawk Power Mohawk Division Federal Credit Union, Gloversville, N.Y.

Garden Savings Federal Credit Union (with five CUES members as part of its CUES Executive Group Membership), Parsippany, N.J., and Morristown Federal Credit Union (with one CUES member), Morristown, N.J., merged, effective Jan. 1.

Gulf Winds Federal Credit Union (with 10 CUES members as part of its CUES Executive Group Membership), Pensacola, Fla., has merged in SCORE Federal Credit Union of Tallahassee.

Mid-Minnesota Federal Credit Union (with one CUES member), Baxter, Minn., merged in Ashby Federal Credit Union, Ashby, Minn.

Read more—and submit your own--CUES member news.

CUES Calendar

Free! Webinar: Mapping the Member Experience
Jan. 17
1-2 p.m. Central

CUES Symposium: A CEO/Chairman Exchange
Feb. 3-7
Wailea, Maui

Execu/Summit®

March 10-12

Snowmass Village, Colo.

CUES Advanced School of Business Lending™

March 11-15

Miami

Credit Union Executive Dialogue