CUES FYI

Published every Tuesday, CUES FYI includes up-to-the-minute industry news, the latest Credit Union Management online-only columns, CUES member news and member benefits .

CUES FYI Feb. 5, 2013: Critical CEO Competencies

Critical for the Top Job

Here are three competencies that other execs may have, but CEOs need to have 'in spades.'

Underwriting Member Business Loans

Setting up your credit union's standards and guidelines

Affordable Employee Recognition

Planning more important than money

Don't be a Lumbergh

How NOT to do employee recognition

Helping Business Members Accept Cards

Seaford FCU launches SpotPay

Credit Union Management Featured Article

Tech at the Top
CU CEOs from the tech exec ranks describe the value of their specialized background.

View a preview of Credit Union Management’s February digital edition.

CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access the complete digital version of our February issue by logging in at cumanagement.org and then clicking the rotating magazine icon. Email cues@cues.org for password help. Or, sign up for a handy monthly Credit Union Management email with direct links to top articles.

Member Resources

Video: Integrative Thinking with Jennifer Riel, MBA

Jennifer Riel is on the faculty of the University of Toronto’s Rotman School of Management, home to CUES Governance Leadership Institute.

CCUBE members can view hundreds of videos and articles on board governance, credit union strategy, CEO relations, risk management, committees, advocacy and finance at myccube.org. Not yet a member? Sign up for a 30-day free trial.

Review all your member benefits.

Blog: Helping Business Owners: How can your CU help its business members be more successful business people? In this CUES Skybox blog post, Rita R. Johnson, PHR, training and development coordinator at Fort Knox Federal Credit Union, Radcliff, Ky., shares details about her CU’s small business human resources seminar.

Elevate Your Game

Learn from stimulating sessions with expert speakers in the mornings and afternoons. Enjoy skiing in Snowmass Village, Colo., in between. Attend Execu/Summit 2013, March 10-15, and return refreshed and equipped to confidently lead your credit union forward. Register today!

Cool App: BillTracker for iPhone and iPad will help you manage all your bills. You can track information about each bill including due date, amount due, whether the bill has been paid, confirmation numbers for payments and more; easily create recurring bills; set reminders; and export your data to CSV.

“Catch ’Em Doin’ it Right” Contest

Enter to win $1,000 by submitting a video of your employees in the act of providing great customer service. Sound simple? It is! Visit the ServiStar Facebook page to learn more. The entry deadline is March 15, 2013, at 5 p.m. Central time. Click here for contest details and more information on ServiStar.

Member News:

Acquisition: Affinity Plus Federal Credit Union, St. Paul, Minn., is acquiring a branch located in Eagan, Minn., and 4,300 member accounts from Oak Trust Credit Union, Naperville, Ill. Affinity Plus has seven CUES members as part of its CUES Executive Group Membership. Oak Trust CU has one CUES member.

Appointed: Glenn Barks, president of First Community Credit Union, Chesterfield, Mo., has been appointed chairman of the St. Louis Federal Reserve’s Community Depository Institutions Advisory Council.

Honored: Security Service Federal Credit Union, San Antonio, employees have voted the organization into a spot in the top 100 American workplaces, as researched by WorkplaceDynamics. Out of 872 organizations reviewed, the CU was ranked 95 in the category of companies with more than 1,000 employees. The CU has four CUES members.

Merger: Badger Campus Credit Union, Madison, will merge into Landmark Credit Union, New Berlin, Wis., which has one CUES member.

New Position: Jesse Boyer is the new SVP/division executive for REALTORS® Federal Credit Union, a division of Northwest Federal Credit Union, Rockville, Md. Boyer served as the EVP/COO/CIO of REALTORS® FCU prior to its merger into Northwest FCU this past summer. In his new position, he is responsible for supervising the day-to-day functions, long-term strategy, and everything in between for the new division.

Catholic Family Federal Credit Union, Wichita, Kans., has hired Michael Taylor, EVP/operations manager at Northwest United Federal Credit Union, Arvada, Colo., as president/CEO. He succeeds Marilyn Wells, who retired after 25 years with the credit union.

Community Involvement: Genisys Credit Union recently sponsored the Young Professionals Mixer in Auburn Hills, Mich. Over 40 people attended the mixer, which was created to connect the millennial generation to the workforce and sharpen their networking skills. The CU has two CUES members.

CUES Supplier Member News: Pentegra Retirement Services, White Plains, N.Y., has announced that Michael Palmiere has joined the organization as SVP/chief operations officer. He will oversee Pentegra’s actuarial services, defined contribution services, information technology, trust services, and TPA operations areas.

Read more—and submit your own--CUES member news.

Execu/Summit®

March 10-12

Snowmass Village, Colo.

CUES Advanced School of Business Lending™

March 11-15

Miami

Credit Union Executive Dialogue

March 14-15

Miami

CEO Institute I: Strategic Planning

University of Pennsylvania, The Wharton School