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NextGen Know-How: The Power of Today
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CFO Focus: New Call Report Rules
Tips on reporting TDRs
Growing Credit Union Revenue Streams
Metrics to manage
Credit Union Management Featured Article
US Federal Credit Union's Step Into My Shoes program develops its workforce.
View a preview of Credit Union Management’s March digital edition.
CUES, CUES Director and CUES Supplier members, as well as subscribers to Credit Union Management, can access the complete digital version of our March issue by logging in at cumanagement.org and then clicking the rotating magazine icon. Email email@example.com for password help. Or, sign up for a handy monthly Credit Union Management email with direct links to top articles.
From our Sponsor
Be There. Be More with CO-OP Financial Services
CO-OP Financial Services of Rancho Cucamonga, Calif., specializes in helping credit unions thrive by providing products and services that make it more convenient for members to do business with them. CO-OP’s products fall into three business lines, including “Locations,” “Card Payments” and “Mobile/Virtual.” To learn more visit www.co-opfs.org.
The Credit Union Connection to Long-Term Care Insurance: Long-term medical conditions that require daily assistance are major destroyers of wealth, so it seems natural for credit unions to help inform members about options for long-term care insurance. It’s a common misconception that Medicare will pay for LTC services. That could be a catastrophic mistake. Help connect members to LTC insurance solutions that can provide better care options while protecting a family’s long-term financial well-being. Read more in this free whitepaper.
Review all your member benefits.
Blog: Missional Monday 6 of 7: From Over-Managing to Coaching: “It is important to note here that I am not in opposition to management. Management is a good thing. However, many organizations I have worked with have a strong tendency to over-manage and under-coach, by a significant factor. Over-management and under-coaching creates disengaged employees who do only what is required,” writes Michael Neill, CSE, president of Michael Neill and Associates, Atlanta, in this CUES Skybox blog post.
Learn more about ServiStar, a joint offering of CUES and Michael Neill and Associates.
Hear Neill as co-lead faculty for CUES School of Growth and Profitability, May 1-3 in Chicago.
Manage New Products, Increase Your ROI
Create your credit union’s own Delivery Channel Assessment and Future Road Map at CUES School of Product and Channel Management, April 29-30 in Chicago. Improve bottom-line performance; make sure your current channels are effectively reaching your target market. Register today.
Cool App: The Quitter app for Apple devices helps you break a bad habit. The app shows you how long it has been since you last indulged and how much money you have saved as a result.
CUES Councils: Find a local meeting in your area by using the CUES Council map. Three council events are planned this spring.
CUES Heartland Council Meeting
Kansas City, Mo.
CUES Ohio Council
CUES Iowa Council Meeting
Delivery Channel Planning Solution
Cornerstone Advisors’ unique Delivery Channel Planning approach benchmarks and analyzes your current delivery channels, identifying high performing areas and areas for improvement. Using their credit union expertise they craft a 3-Year Delivery Channel Plan that optimizes channel investments and supports the organization’s strategic plan. Fill out an interest form now.
Obituary: Dan Clark, credit union consultant and the former president/CEO of Tallahassee-Leon Federal Credit Union, Tallahassee, Fla., died from complications following a heart attack. He was 66.
Honored: Andree Kirk, online services administrator at San Francisco Federal Credit Union, San Francisco, has been selected as one of three finalists in the CO-OP THINK Prize 13 competition for her idea “Shared Member Application Platform.” The competition was created by CUES Supplier member CO-OP Financial Services to inspire innovative solutions to issues confronting the credit union industry, and offers a $10,000 grand prize presented by MasterCard, also a CUES Supplier member.
Rogue Federal Credit Union, Medford, Ore., has been recognized as No. 7 in the Large Companies category of the 100 Best Companies to Work for in Oregon. More than 13,000 employees from 273 companies took the 100 Best survey. The CU has one CUES member.
Summit Credit Union, Madison, Wis., is among 30 organizations from Bahrain, Canada, India and the United States to receive an American Society for Training & Development BEST Award, the training industry’s most rigorous and coveted recognition. Summit CU, the smallest of the organizations, ranked 10th out of the 30 international BEST Award winners. The CU has eight CUES members as part of its CUES Advancing Management Group Membership.
For the seventh consecutive year, Texas Trust Credit Union has been named best bank/credit union of Mansfield, Texas. Texas Trust CU was also recognized as the business with the best customer service. The Best of Mansfield recognizes the best businesses and professionals in the city of 56,000 residents. Residents nominate local businesses they deem "best" in the city. The CU has 13 CUES members as part of its CUES Advancing Management Group Membership.
Unitus Community Credit Union, Portland, Ore., has been named by Oregon Business magazine as one of the “100 Best Companies to Work for in Oregon.” The recognition marks the second straight year that Unitus Community CU has been honored for its outstanding work environment and corporate culture. The CU has two CUES members.
Merger: The NCUA Board approved the merger of Alloya Corporate Federal Credit Union, Warrenville, Ill., with CenCorp Credit Union, Southfield, Mich. If the merger is approved by CenCorp CU’s members, the corporate will keep the Alloya name. Alloya Corporate FCU has six CUES members as part of its CUES Executive Group Membership. CenCorp CU has one CUES member.
Promotion: Matthew P. Piazza, CPA, is the new president/CEO of Atlantic Financial Federal Credit Union, Hunt Valley, Md. Previously he was VP/finance at the CU. He takes over for Richard Webb, who has retired after 19 years of service.
Lisa Courson has been promoted to AVP/regional branch operations at Alabama Telco Credit Union, Birmingham, Ala. Previously she was regional branch operations manager. In addition, Martin Hartline has been promoted to AVP/regional branch operations from regional branch operations manager.
Retirement: Lary McCants, CCD, CCE, CEO of IBM Southeast Employees’ Federal Credit Union, is retiring at the end of 2013. McCants is also a CUES director and immediate past chairman.
Retirement/New Position: Colin Anderson is the new chief financial officer of ORNL Federal Credit Union, Oak Ridge, Tenn. He replaces Dennis Bowker, who is retiring.
Resigning: Ken Burns, CCUE, CCE, president/CEO is resigning from Patelco Credit Union, Pleasanton, Calif., but will help in the transition to a new CEO.
Community Involvement: Nassau Educators Federal Credit Union, Westbury, N.Y., recently hit the $1 million mark in donated scholarships and grants for high school students, student teachers, graduate students and educators. The CU has six CUES members as part of its CUES Executive Group Membership.
Read more—and submit your own--CUES member news.
CUES School of Product and Channel Management™
Embassy Suites Downtown Chicago
CUES School of Business Lending-School I
April 29-May 3
Embassy Suites Downtown Chicago
CUES School of Growth and Profitability™
Embassy Suites Downtown Chicago
Check out all the upcoming CUES and CUES Council events.