

CUES mission is to advance the professional development
of credit union CEOs, senior management and directors.
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CUES
Tech Port is a joint collaboration of CUES and Cornerstone Advisors.
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Current Features
Automating
Collections Processes
In the current climate, credit unions must consider
how to leverage technology to gain efficiency and effectiveness in avoiding
charge-offs and driving better workouts.
By Donnie Kilgore, senior
director, Cornerstone Advisors
Inc.
Learn more about the
consulting
services of Cornerstone Advisors Inc.
Technology
and Tough Times
Everything from corporate credit union concerns to ATM management and the solvency
of key CU land vendors was covered in the latest edition of The Quarterly Slant,
a CUES Webinar presented by experts from Cornerstone Advisors Inc.
By Jamie McMahon, CUES editorial
intern
Sign up to attend the
next Quarterly Slant presentation at 1 p.m. Central time on July 21.
CUES Tech Port is
a benefit for CUES and CUES Supplier members. If you need your
members-only password, please e-mail cues@cues.org.
- Non-members, Check
out this sample article: Voice
Response Doesn't Get Much Respect, But Has Great Potential
Like Rodney Dangerfield, the VRU gets no respect, even though it's a channel
over which CUs can truly distinguish themselves from the competition. Check
out the list of best practices included with this article by Bill McFarland,
senior director of Cornerstone
Advisors Inc., and see how your credit union is doing at building respect
for its VRU.
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