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Research

Our whitepapers are written by the movement’s leaders, giving you insight into the hottest topics.

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Scenarios for Credit Unions 2020

04/04/2014

CUES, in partnership with Decision Strategies International, Inc. (DSI), one of the world’s leading companies in the area of scenario planning, brings you Scenarios for Credit Unions 2020: Striving to Stay Relevant in a Rapidly Changing World. The study focuses on four distinct future scenarios, and challenges credit union leaders to question their assumptions and to develop a more flexible, multi-faceted view of the future.

Board’s Risk Management Role Becoming Broader and More Systematic

04/01/2014

Recent guidance from regulators about risk management underscores a credit union board’s role in making sure risk isn’t being managed department by department, in silos. It’s easy for a board to settle into the pattern of assessing risk exposures for each new product, strategy, or operational change as management brings it to the board’s attention. But it may be time for your board to establish a policy of addressing risk in a broader, more systematic fashion.

The Role of Insurance in Data Breach Risks

02/10/2014

Data breaches are emerging as a risk just as dire as natural disasters, fires, business interruption, and other insurance risks. If your credit union doesn’t have insurance specifically devoted to covering data breach risks, you need to review your overall exposure to these risks.

How to Build a Social Media Policy

01/08/2014

Here are five elements to include in a social media policy that provides the foundation for using social media as an effective part of your overall marketing/PR strategy.

The Financial Check-In: Get Personal with your Lending Marketing

12/02/2013

Learn the five things that credit unions with successful financial check-in programs tend to do

Moving Target: CFPB’s Agenda for Late 2013 and 2014

11/06/2013

In its first two years, the Consumer Financial Protection Bureau (CFPB) has had its foot firmly on the gas of regulatory change. Don’t look for any brake lights in late 2013 or in 2014.

Natural Partners: Credit Unions and Life Insurance

09/03/2013

Recent research shows Americans are carrying less life insurance now than in 2004, and 30% of Americans have no life insurance at all.

Financial Industry Planning Design

08/20/2013

A compilation of more than 40 articles written for CUES' Facility Solutions series

Guard Member HELOCs From Bogus Funds Transfers

07/31/2013

Credit unions were a favorite target of “the king of home equity fraud” during the HELOC boom. Our industry still needs to guard against sophisticated funds transfer schemes that often hinge on employees giving too much information to callers impersonating members.

It’s Not Enough To Say Your Credit Union Doesn’t Tolerate Harassment

07/10/2013

Two common HR Policy Mistakes Can Increase Risk of Employee Lawsuits

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