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Our whitepapers are written by the movement’s leaders, giving you insight into the hottest topics.

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Meeting the mortgage needs of retiring Americans


In about the time you've already devoted to reading this article, another Baby Boomer will have turned 65. Assuming he or she is retired, as the majority are at that age, earned income has taken a big fall. Maybe they're already drawing Social Security or maybe not. Would your credit union offer a mortgage to this rapidly swelling cohort?

Should CUs Pay Their Directors?


Welcome to the emerging world of credit union director compensation. Many feel that paying boards is anathema to the cooperative spirit of credit unions, while others feel compensation is an obvious and overdue benefit.

Special Report: Payments

Normally cautious CUs are opting to leap into mobile payments as a way to attract members and deepen existing relationships. Hear from Community Credit Union of Florida, Bellco Federal Credit Union, plus industry experts in this special report for CU Management magazine.

Scenarios for Credit Unions 2020


CUES, in partnership with Decision Strategies International, Inc. (DSI), one of the world’s leading companies in the area of scenario planning, brings you Scenarios for Credit Unions 2020: Striving to Stay Relevant in a Rapidly Changing World. The study focuses on four distinct future scenarios, and challenges credit union leaders to question their assumptions and to develop a more flexible, multi-faceted view of the future.

Leeflet Case Study: UMassFive College FCU Saves Money and Improves Sales Culture with One Tool


An electronic brochure and reporting program that sends pertinent information directly to members via email.

Succession Planning: Organizational Readiness Questionnaire


CUES Supplier member and strategic partner DDJ Myers has shared a questionnaire to help you determine how well your credit union is currently prepared to proactively manage succession planning and employee development.

Catastrophic Losses: Plan ahead for your credit union – and your members


Planning for Catastrophic Losses: Did you know the U.S. is the most severe weather-prone country on earth?

Understanding Your Insurance Program Options


Auto and home insurance programs are a proven way for credit unions to increase products per member, build non-interest income, and help members protect their investments in their home or vehicle.

Clarification of Amended CUSO Rule


As we all know, the newly amended CUSO regulation will go into effect on June 30, 2014.  On or before that date, federally insured credit unions with investments in or loans to a CUSO must obtain an agreement from such CUSO wherein the CUSO agrees to directly report information to the NCUA.  There was some confusion among credit unions and CUSOs whether this regulatory burden extends to credit unions with only a contractual agreement for services with a CUSO.

Board’s Risk Management Role Becoming Broader and More Systematic


Recent guidance from regulators about risk management underscores a credit union board’s role in making sure risk isn’t being managed department by department, in silos. It’s easy for a board to settle into the pattern of assessing risk exposures for each new product, strategy, or operational change as management brings it to the board’s attention. But it may be time for your board to establish a policy of addressing risk in a broader, more systematic fashion.

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