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Business Intelligence & Member Engagement – Maximizing Member Touchpoints to Increase Employee Engagement and Member Loyalty

Stan Cowan, Senior Solutions Marketing Manager, D+H

Original Air Date: 09/24/15

Learn new and innovative ways to increase share of wallet, member loyalty, and employee engagement – all at the same time!


Make a Bigger Donation and Improve Your Bottom Line

Scott Albraccio, sales manager for executive benefits, CUNA Mutual Group

Original Air Date: 09/24/15

Attend this Webinar, and discover how a CDA can help improve returns compared to what you might get through traditional credit union investments.

Supplementary Materials: Copy of Slides  

How Business Velocity Impacts Credit Union Efficiency, Profits, Member Satisfaction, and Employee Engagement

Scott McClymonds

Original Air Date: 09/22/15

This Webinar introduces a comprehensive metric called velocity. The three major components of your credit union—leadership, people, and systems—have to be working in harmony for you to have a high velocity enterprise that takes you rapidly toward your goals.


Guide to Creating Your Credit Union Merger Strategy

David Ritter, CVA, MBA – Shareholder, Strategic Advisory Group

Join this Webinar to learn the critical factors in creating a valuable merger, how to overcome hurdles along the way, and ways to position the combined entity for success in the future.

Supplementary Materials: Copy of Slides  

Evolving the Board Personality

Deedee Myers, PhD

The personality of your board is just as important as its board structure, agenda, and, committee charters. This session addresses the five most common board types, and the eight most common board archetypes.

Supplementary Materials: Copy of Slides, Board Personalities Handout:  

Developing a Great Member Experience

Mike Neill, founder, MNA, Inc., creator of ServiStar and Tansley Stearns, chief impact officer, Filene Research Institute

Original Air Date: 07/24/15

We will bring clarity to member experience, and begin to share some of the most important actions leaders should take to create a great member experience.

Supplementary Materials: Link to Handouts  

When and How to Assess your Credit Union's Board of Directors

Michael Daigneault, principal and founder, Quantum Governance, L3C

Original Air Date: 07/14/15

How often do you and your colleagues take time to reflect on your governance and strategic practices? How often do you discuss what’s working and what’s not? How often do you set aside time to learn about today’s best practices?

Supplementary Materials: Copy of Slides  

Pre-Funding Your Employee Benefits to Help the Bottom Line

Scott Albraccio, Executive Benefits/CMG Sales Manager, CUNA Mutual Group

Original Air Date: 07/22/15

Join us and learn

  • About the types of investments that can be used to fund employee and executive benefits
  • How you can maintain a strong benefits package through a program that is prudent, defensible and seeks to maintain safety and soundness for your credit union
Supplementary Materials: Link to Handouts  

Commercial Real Estate Lending Challenges and Growth

James R. Devine, Hipereon Inc.

Original Air Date: 07/21/15

Learn the unique challenges in providing financing for commercial construction loans and commercial real estate loans


Marketing your CU to Millennials

Jesse Boyer, president & CEO, DigitalMailer, Inc.

Original Air Date: 06/18/15

Join Jesse Boyer, President & CEO of DigitalMailer, Inc., as he shares his insight and guidance on effectively attracting, retaining and communicating with your current and future Millennial members.

Supplementary Materials: Link to Handouts  

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