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      Institutes
      Schools
      Conferences
      & Seminars
      Distance
      Learning

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      CUES School of Applied Strategic Management™ CUES School of Business Lending™ - School I CUES School of Business Lending™ - School II CUES School of Business Lending™ - School III CUES Advanced School of Business Lending™ CUES School of Consumer Lending™
      Sessions Speaker Hotel Travel Who Should Attend CPE Sponsor
      CUES Advanced School of Consumer Lending ™ CUES School of Growth and Profitability™ CUES School of Mortgage Lending™ CUES School of Product and Channel Management™ CUES School of Risk Management™ CUES Advanced School of Risk Management™ CUES School of Strategic Marketing™ CUES School of Strategic Marketing™ II

      Keep Me Posted Register for Event

      Sessions

      Registration will begin on Monday morning at 8:00 a.m. Class will be in session Monday and Tuesday from 8:30 a.m. until 4:30 p.m.

      The Big Picture
      Learn:

      • About the current macro-economic lending environment
      • What your credit union must do to gain more of your member’s business
      • Why a credit union’s financial numbers paint an important picture
      • How to break out of the lending boxes that bind you
      • To be careful viewing the lending world through A-paper eyes
      • That lending is an attitude!
      • That every member is unique
      • Reasons why your credit union should be making loans in every credit tier
      • The mandatory steps you must follow to be successful with D & E-paper lending


      Loan Interviewing & Sales Skills
      Learn:

      • The four things that must get done during the loan interview
      • How to tailor your approach to the member (i.e., the risk) in front of you
      • Conversation promoting and cross-sales producing questions
      • How to build higher-risk loans in the interview so that they can be approved by an underwriter and so they will perform
      • What a good notes page looks like
      • Relationship selling
      • The “million dollar” secret to improving sales results
      • The attributes of successful salespeople
      • How to sell more ancillary insurance policies to your members
      • How to give a higher-risk borrower a firm close
      • How to communicate a loan denial


      FICO Credit Scores
      Learn:

      • How FICO credit scores are calculated
      • How FICO uses scorecards to refine the score
      • What hurts a FICO score
      • Ways to improve the FICO score
      • Recent changes to the FICO scoring model
      • Teaching FICO scores to members


      Loan Decision Making
      Learn:

      • The correct approaches you must have when underwriting member loan applications
      • Guidelines for secured and unsecured lending
      • Three bankruptcy predictors and how to deal with them in lending
      • How to evaluate risk (the difference between real risk factors and not-so-real risk factors)
      • Debt ratio analysis
      • How to view LTV (loan-to-value) on consumer secured loans
      • How to handle self-employed borrowers
      • How to make loans to youngsters
      • When to use co-signers and when not to
      • How to view student loans when underwriting
      • How to underwrite higher-risk loans
      • How to make as many good loans as possible at your credit union
       

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