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CUES School of Applied Strategic Management™
CUES School of Business Lending™ - School I
CUES School of Business Lending™ - School II
CUES School of Business Lending™ - School III
CUES Advanced School of Business Lending™
CUES School of Consumer Lending™
CUES Advanced School of Consumer Lending ™
CUES School of Growth and Profitability™
CUES School of Mortgage Lending™
CUES School of Product and Channel Management™
CUES School of Risk Management™
CUES Advanced School of Risk Management™
CUES School of Strategic Marketing™
CUES School of Strategic Marketing™ II
Sessions
Registration will begin on Monday morning at 8:00 a.m. Class will be in session Monday and Tuesday from 8:30 a.m. until 4:30 p.m.
The Big Picture
Learn:
- About the current macro-economic lending environment
- What your credit union must do to gain more of your member’s business
- Why a credit union’s financial numbers paint an important picture
- How to break out of the lending boxes that bind you
- To be careful viewing the lending world through A-paper eyes
- That lending is an attitude!
- That every member is unique
- Reasons why your credit union should be making loans in every credit tier
- The mandatory steps you must follow to be successful with D & E-paper lending
Loan Interviewing & Sales Skills
Learn:
- The four things that must get done during the loan interview
- How to tailor your approach to the member (i.e., the risk) in front of you
- Conversation promoting and cross-sales producing questions
- How to build higher-risk loans in the interview so that they can be approved by an underwriter and so they will perform
- What a good notes page looks like
- Relationship selling
- The “million dollar” secret to improving sales results
- The attributes of successful salespeople
- How to sell more ancillary insurance policies to your members
- How to give a higher-risk borrower a firm close
- How to communicate a loan denial
FICO Credit Scores
Learn:
- How FICO credit scores are calculated
- How FICO uses scorecards to refine the score
- What hurts a FICO score
- Ways to improve the FICO score
- Recent changes to the FICO scoring model
- Teaching FICO scores to members
Loan Decision Making
Learn:
- The correct approaches you must have when underwriting member loan applications
- Guidelines for secured and unsecured lending
- Three bankruptcy predictors and how to deal with them in lending
- How to evaluate risk (the difference between real risk factors and not-so-real risk factors)
- Debt ratio analysis
- How to view LTV (loan-to-value) on consumer secured loans
- How to handle self-employed borrowers
- How to make loans to youngsters
- When to use co-signers and when not to
- How to view student loans when underwriting
- How to underwrite higher-risk loans
- How to make as many good loans as possible at your credit union











