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CUES School of Applied Strategic Management^™ CUES School of Business Lending^™ - School I CUES School of Business Lending^™ - School II CUES School of Business Lending^™ - School III CUES Advanced School of Business Lending^™ CUES School of Consumer Lending^™ CUES Advanced School of Consumer Lending ^™ CUES School of Growth and Profitability^™ CUES School of Mortgage Lending^™ CUES School of Product and Channel Management^™ CUES School of Risk Management^™ CUES Advanced School of Risk Management^™ CUES School of Strategic Marketing^™ CUES School of Strategic Marketing^™ II

Sessions

Registration will begin on Monday morning at 8:00 a.m. Class will be in session Monday and Tuesday from 8:30 a.m. until 4:30 p.m.

Day One Agenda

Module 1:   Principles, Concepts, Planning

Topic 1: ERM History, Background, Trends, and Objectives
                                   
Topic 2: Getting Started:  Key Program Phases, Establishing the Roles & Responsibilities and Establishing Terminology 


Module 2: Fundamentals of Managing Operations Risk

Topic 1:  Building a Process Library and Prioritizing Efforts

Topic 2:  Identifying, Assessing, and Responding to Operational Risk Events

Topic 3:  Evaluating Risk Responses and Internal Controls

Day Two Agenda

 

Module 3:  Operational Risk Specialty Areas

Topic 1:  Basics of Information Technology Risk Management

Topic 2:  Managing Outsourcing and Vendor Risk

Topic 3:  Fraud Risk Fundamentals

Topic 4:  Monitoring Internal Controls through Technology and Internal Auditing

Module 4:  Operational Risk Case Study

Topic 1:  Facilitated Case Study (3 hours)