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CUES Webinar Series

ServiStar ® Member Experience Builder

Good service and product selling are not enough to grow membership or keep current members coming back for more. Your credit union must navigate toward a discernably more convenient and customized member experience, and ServiStar ® Member Experience Builder can help.

Increase profitability by creating the best-possible member experience through:

  • Member Experience Training
    • Sales/Referral/Service Training
    • New Member Onboarding Process
  • Staff Development
    • Sales and Service Management/Benchmarking/Goal Development
    • Product Knowledge Manual and Testing Development
    • Loan Generation Tools
  • Coaching Instruction
    • Sales and Service Recognition/Incentive Development
    • Leadership and Coaching Training and Development
    • Hiring Systems and New Employee Orientation Development
    • Position Description and Evaluation Development

Offered in partnership with CUES and MNA Consulting, Inc., Atlanta, this personalized, comprehensive program delivers a suite of training and development resources designed to deepen member relationships and build loyalty at every level.

To be sent your free PDF of Attributes and Skills Common Among High Performing Credit Union Managers please fill out the "Online Interest Form" below.

For more information, complete an online interest form; call 800.252.2664 or 608.271.2664, ext. 332; or email cues@cues.org.

Online Interest Form

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