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CUES School of Member Experience™

September 14 - 15, 2015

Hyatt Regency San Antonio
San Antonio, TX

Your price:

Nonmember$1,995.00

CUES Member$995.00

Speakers

Mike Neill
President and Founder
Michael Neill & Associates, Inc. (MNA), Atlanta

Neill is the president and founder of Michael Neill & Associates, Inc., and the author of two books, Creating and Maintaining a Credit Union Sales and Service Culture, and Coaching for Performance. Neill, a CUES partner, is best known as the creator of ServiStar, the most respected sales and service culture development suite of services within the credit union industry. Additionally, Neill is one of the most sought after speakers in the credit union movement.

Prior to starting MNA in 1998, Neill worked as a senior executive where he led his credit union to a number two ranking in member product penetration and in the top twenty-five in “value to member.” In addition to an undergraduate degree in Organizational Development, Neill is certified as a Servant Leader, through Gonzaga University, and as an Executive Coach, by the International Coaching Federation. Neill is closing in on the completion of an M.A. in Organizational Leadership at Gonzaga University.

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