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ServiStar®
Navigate Your Course
Guiding organizational growth and culture development requires us to challenge assumptions, stretch beyond the familiar, and seek expert guidance to help us find the way. As you chart your organization’s course from merely good to exceptional, turn to ServiStar, a multi-faceted agenda that will help you discover your credit union’s true potential to improve the financial lives of its members.
This comprehensive agenda for success is offered in partnership with the Credit Union Executives Society and MNA Consulting, Inc., Atlanta, to deliver a suite of consultation-based training and development that will facilitate meaningful change at every level of your organization.
ServiStar will show you how to make the most of your most compelling competitive advantage—the credit union promise of service excellence—using proven tactics to set, and then exceed, ambitious goals. You’ll reach impressive benchmarks for membership expansion, product penetration, loan growth, wallet share and more using ServiStar’s proven blueprint for success, uniquely tailored for your credit union’s needs and budget.
ServiStar is an organization-wide endeavor that involves active participation from every area of the credit union. Like a puzzle, the many components of this cultural shift come together over time, ultimately transforming your credit union for success.
To learn about the elements of ServiStar, call CUES at 800.252.2664 or 608.271.2664, ext. 332 or e-mail p&s@cues.org.











