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CUES Advantage April 1, 2014: In This Issue: First-Time Car Buyer Program

In This Issue

Loan Zone: First-Time Car Buyer Program 

Tech Time: Un-clouding the Cloud

On Compliance: 2014 Record Retention Rules (and Guidelines)

Case Study: High-Yield, Low-Touch Savings 

Best Practices: Enterprise Risk Management

Blog: Creative Training Solution for Customer-Centric CUs

From our sponsor Transamerica logo

Credit Insurance: Don’t Miss Opportunities to Help Members

Have you ever been told that you can’t win the lottery if you never play? The same holds true with credit insurance: You’ll never know if a member is interested in purchasing credit insurance if it’s never offered. Your credit union may be missing out on helping clients and adding revenue to your bottom line primarily because no one asked. Read More >>>

Loan Zone teenage boy holds new car keys in his new car

First-Time Car Buyer Program

Who doesn’t remember their first car? The institution that finances a first auto purchase and makes it a positive experience has an excellent chance of developing a lifelong relationship with that younger consumer. Read More>>>

From Our Sponsor CMG logo

The Role of Insurance in Data Breach Risks

The risk of a data breach is equal to or greater than the risk of natural disasters, business interruption, fires and similar insurable risks, according to 76% of business risk management employees surveyed by Ponemon Institute. If you don’t have a policy dedicated to the growing array of data breach risks, you need to review your overall exposure to these risks.Read More>>>

Tech Time Three clouds stacked on top of each other

Un-Clouding the Cloud

With interest and participation in cloud-based virtual systems on the rise, credit unions that have not moved their IT infrastructure, email and public-facing systems to the cloud are likely giving the idea some serious thought. Read More>>>

On Compliance colorful binders in a row

2014 Record Retention Rules (and Guidelines)

A major stumbling block to effective record retention is getting a firm grip on which records a credit union should keep and which ones are safe to destroy. Read More >>>

From Our Sponsor Employment Technologies Corp logo

Successful Mentorship Program Boosts Retention and Performance

FirstLight Federal Credit Union has discovered the secret to teller success. Using the latest simulation technology, the CU has created an innovative teller onboarding and mentorship program that has boosted performance and cut teller turnover by 75%.  Read More>>>

Case Study the smiling Hubert logo

High-Yield, Low-Touch Savings

Meet Hubert, the Internet division of Sunova Credit Union, billed as “Canada’s happiest online savings site.” Read More >>>

Best Practices

Enterprise Risk Management

Many credit unions feel they are behind the curve compared to their peers’ enterprise risk management programs, said Vincent Hui, senior director of Cornerstone Advisors Inc., Scottsdale, Ariz., during a January CUES webinar. Read More>>>

Blog Learning key on a keyboard

Creative Training Solution for Customer-Centric CUs

By presenting a complete consumer financial package, credit unions can cross-sell other products and grow membership through a client-centric sales process. Read More in this sponsored CUES Skybox blog post>>>

Member News

Community Involvement: Employees from Align Credit Union, Lowell, Mass., donated toiletries, including razors, toothpaste, toothbrushes, shaving cream and shampoo, to Pathfinder, an organization that serves the area’s homeless population. The CU has one CUES member.

FedChoice Federal Credit Union, Lanham, Md., has raised $1,790 to support the Federal Employee & Education Assistance Fund, an organization that helps federal employees during times of need. After the government shutdown plus the furloughs from earlier in 2013, FEEA’s resources were tapped out from the overwhelming demand for federal employee hardship assistance. The CU has 13 CUES members as part of its CUES Advancing Management Group Membership.

GECU, El Paso, Texas, is offering five free online financial education videos available in both English and Spanish on its website.  The CU has 15 CUES members as part of its CUES Executive Group Membership.

Genisys Credit Union, Auburn Hills, Mich., was the premier sponsor for Oakland Livingston Human Service Agency’s Walk for Warmth event. Additionally, CU members and employees raised over $27,000 to assure neighbors stay warm during the winter. The CU has two CUES members.

CUES Supplier Member News: CUNA Mutual Group, Madison, Wis., is funding a $20,000 grant for the World Council of Credit Unions’ Global Women’s Leadership Network Scholarship.

Events Calendar
April 6-11 CEO Institute I: Strategic Planning The Wharton School at University of Pennsylvania 

April 7 Leading Vendor Management to Fund Innovation Webinar

April 9 My Virtual StrongBox–Unlimited Opportunity Webinar

April 14-17 CUES Compensation Week Webinars

April 28-29 CUES School of Product and Channel Management™ Austin 

April 28-May 2 CUES School of Business Lending™ I Austin

April 30-May 1 CUES School of Growth and Profitability™ Austin

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