COVID-19 Resources

CUES is closely monitoring the COVID-19 situation and we are following the guidelines published by both the Centers for Disease Control and Prevention and the World Health Organization. The safety of our members, staff and partners is our first priority. We've created this webpage as a resource for leaders in the industry to help navigate this crisis.

Pandemic Tools for Leaders

CUES Member Benefits Webinar

  • One great thing about your CUES Membership is that many benefits are portable, and easy to access and use, no matter where you are. Discover tips on ways to engage your staff with the online benefits available through CUES Membership with the pre-recorded webinar, Tips for Keeping Staff Engaged During COVID-19.

Join Our Online Pandemic Discussion

  • See what your peers have been discussing and sharing in CUESNet. Topics include pandemic planning, remote workers, and paid leave for school closings. (be sure to log in to to access this members only benefit).

Virtual Elections with CUES eVote

  • Recent NCUA changes allow credit unions to hold virtual annual business meetings during this crisis. CUES eVote can support your virtual election needs.

CUES Learning Portal Pathways

CUES Online University

  • Current CUES Online University subscribers, there are two new courses available in your course catalog: Preventing the Spread of COVID-19 and Working Remotely: Learning To Work From Home. To access these courses, contact your credit union’s CUES Online University administrator. If you’re an administrator and have questions about adding the courses to your menus, contact Sharon Messmore, CUES Products & Services Manager, at or 800.252.2664.

COVID-19 Coverage on

  • Check back often for new articles, blog posts, podcasts and videos about how credit unions are responding to the coronavirus pandemic including telecommuting tips, emergency loan relief, branching and staffing strategies, leadership, self-care, CUES resources, virtual annual meetings, virtual learning and networking, business continuity, strategy, and more.

Additional COVID-19 Resources





Have a Specific Question?

Have a question about a specific program or event? Please contact us at or call 800.252.2664. In Canada, please call 604.347.7097.

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4 minutes

Credit Union Card Success in a Post-Pandemic World

Norm Patrick