Card Services Manager

Community First Credit Union

1575 Dresang Way

Neenah, WI 54956


Position Description

As a Card Services Manager, you are responsible for all aspects of our credit card, debit card, ATM, merchant processing, and gift card programs.  Do you have a passion for service?  Want the opportunity to “find a way” for those you serve? Community First believes in the value of personal relationships with our members.  

As a Card Services Manager with Community First Credit Union you will:

  • Find a Way.  Deliver exceptional, “WOW” service - every day, every time.
  • Oversee the development, implementation and optimization of products and services.
  • Research and plan short-, medium- and long-range development for Card Programs.
  • Interpret staff and member feedback and adjust strategy accordingly.
  • Contribute to corporate strategy development.
  • Give back.  We are proud to be partners in the communities in which we serve – and we do that by participating and volunteering in so many community events and initiatives, it is impossible to list them all.
  • Gain a career.  Community First provides a stable environment with opportunity for growth, career opportunities, and the unparalleled ability to make a difference in a dynamic environment.  It’s way more than “just a job” to us!

Experience and Education:

We are looking for a combination of:

  • Bachelor’s degree in Business Administration, Management or a related field required. Advanced degree or certification, such as an MBA, preferred
  • Ten or more years’ experience in positions of increasing responsibility within Member Service Operations functions
  • Must maintain compliance knowledge including, but not limited to, VISA/Master Card Operating Rules and Regulations, Regulation E and system capabilities and enhancements
  • Experience in large scale enterprise-wide projects with strong knowledge of change management and project management
  • The ability to work hard, find solutions, and have fun
  • Supervises all daily work and ensures timely completion

We Also Offer:                                         

  • Comprehensive benefits package
  • Amazing Pension program (only 8% of private employers continue to offer!)
  • Competitive compensation
  • Generous paid time off
  • Day time hours
  • A commitment to work/life balance and community service
How to Apply
Job Position Type
Application Deadline
Jan. 1, 2020