President/Chief Executive Officer

Friends and Family Credit Union

Massillon, OH


Position Description

Are We the Place For You?
Friends and Family Credit Union ($102M; Massillon, OH) is seeking our next President/Chief Executive Officer, as our current leader moves into retirement.

Since 1958, our credit union has been serving the people of Stark County, Ohio. With over 11,000 members and growing, we work every day to help our friends and family access the financial products and services they need to succeed.

Founded as a credit union for school employees and expanded to serve all people in Stark County in 2011, we believe in credit unions’ cooperative model. Our next leader will help us continue to grow in service to the underserved, in outreach to a younger generation, and in managing solid financial performance in a community that has a small town feel and a rich history.

This “City of Champions” (nicknamed for the dozens of professional football and baseball stars it has produced) offers much more than just sports: You might enjoy the outdoor recreation provided by the canal towpath, the town’s thirty parks and green spaces, concerts in the park, or our cultural hub anchored by the Massillon Museum and the Lincoln Theatre.

Is This the Career For You?
We are looking for a relationship-based leader who wants to become part of our family. That means being willing to help out and getting to know the people who are part of our credit union. A desire to roll up your sleeves and be close to the people you serve and work alongside will help you fit in our culture.

If you are excited about the opportunity to improve people’s lives through financial services, you might belong here. Your experience building programs that attract new members of all levels of financial well-being and a deep commitment to helping credit union members will help you succeed. A transparent, forthcoming communication style will allow you to connect with your Board of Directors; a strong interest in the lives of the members will lead to successful product development and growth; a knack for developing and training team members will connect you with the 26 employees of our credit union who are the foundation of our successful service to members.

Friends and Family Credit Union will give you a great place to build your career if your strategic vision is informed by strong financial acumen and knowledge of how to lend effectively to various income levels and credit scores. Your creativity will bring new ideas for growing membership—especially among a younger demographic.

Help Us Get to Know You
We are ready to welcome you to the family and invite you to submit a cover letter that demonstrates your strong communication skills and tells us why you’re the right choice to lead us forward. Share your passion for serving credit union members and for connecting with the community in a meaningful way.

Your resume (or a link to your LinkedIn profile) should show your education/credentials, at least 5 years of management experience at a credit union, and a track record of developing other leaders.

How to Apply

Submit Online:
Or Send Your Cover Letter and Resume to:

Job Position Type
Application Deadline
Jul. 15, 2021