Programmer Analyst

Valley First Credit Union

1005 West Orangeburg Avenue

Modesto, California 95350

USA

Position Description

Responsible for programming and software development for the Symitar Core Processing Host System. Performs research, analysis and implementation of projects. Works with other departments on project development, provides solutions to system and/or operational issues. Responsibilities include but are not limited to participation in software installations including upgrades and patches and overall host transaction system and third-party application administration. The Analyst will provide critical data reporting delivery, packaging, and analytic capabilities. The Analyst will support other staff with data consultation, data gathering, data delivery, and data analysis.

Essential Functions

Responsible for application upgrades, releases and patches to core processing host environment and all designated application systems, ensuring adequate testing, documentation and adherence to Change Control procedures.
Attends to OPCON jobs and make sure regular jobs are scheduled and run successfully (training will be provided)
Previous working programming experience required. Must be comfortable with structured / procedural programming.
Proven working experience as SQL developer or report writer.
Conducts technical research on system upgrades to determine hardware and software functionality, including compatibility with current systems.
Develops programs to enhance efficient use of financial systems, maintain member data, and produce requested reports.
Develop and maintain applications that integrate with the core processing system (Episys).
Prepares program test data, analyzes test results and specifies procedures for new, modified, and enhanced programs.
Works with other departments on project development. Attends meetings with appropriate employees or vendors to obtain necessary information and direction to proceed with the development and success of the project.
Assists with resolving emergency software problems. Recognizes errors and/or problems that require time sensitive research and resolution.
Understand Symitar Episys platform, and represent such in a variety of credit union endeavors.
Help analyze and implement new application and software products and/or applications based on business need
Participates in On-Call rotation providing 24/7 support for applications and systems.
Perform unscheduled ad-hoc analysis for business partners and the credit union team.
Resolve and document 'help desk' requests from credit union employees.
Communicate with business partners to establish data requirements.
Responsible for ensuring all periodic programs and processes are run correctly and as scheduled for all applications and systems.
Oversees the maintenance of user accounts on all host and third-party applications including but not limited to Symitar (Episys), and Synapsys. Works with other business unit leaders to ensure user access and privilege levels are appropriate and consistent.
A key participant in planning and execution of annual full Disaster Recovery testing.
Responsible for Symitar and ancillary product security and functionality
This position is responsible for being knowledgeable on the capabilities of the Symitar system in regards to PowerOn programming, standard batch programming options, forms and Episys parameter settings.
Provide excellent customer service to the end users.
Responsible for establishing and maintaining good communication and coordination with the end users.
Resolve problems, and concerns, provide assistance, support to users as required.
Tracking and reporting of system issues and defects.
Ensure that interaction with users are clear, courteous and understandable.
Other duties as needed or assigned.

Education, Experience and Certification

Bachelor’s degree, preferable in Information Systems, programming or Systems Analysis with an emphasis on computer software and databases, or equivalent is required.
A combination of 3-5 years’ experience with Symitar’s Episys Power On (formerly RepGen), SymForm, XML, C++, .NET, HTML, JavaScript, jQuery and/or SQL.
Unix/AIX system knowledge are a plus.
The ideal candidate will be self-directed and self-motivated, have strong attention to detail and organizational skills. Must have problem recognition, solving and resolution, and be multi-task oriented.

What We Provide

A positive working environment, great benefits package including medical, dental, vision, life insurance, disability products, Flexible Spending Account, and 401(k) Plan after 6 months of employment up to 5% dollar for dollar match. Paid federal holidays, paid time off (PTO), tuition reimbursement, and several additional employee perk discounts.

Job Position Type
Staff
Application Deadline
Jan. 23, 2021