The unique cloud contact center storm®, created by Content Guru, helps credit unions level up voice and digital member experiences (MX)–all to match credit unions’ renown for exceptional in-person service.
storm®: an integrated app suite of customer experience and engagement apps with industry-leading functionality, performance, reliability, and flexibility.
Easily customized for financial institutions of all sizes, storm® is the world’s only end-to-end Cloud Contact Center-as-a-service (CCaaS) solution offering proven 99.999% reliability. This means storm® cloud contact services operate 99.999% of the time. This is vastly different to just a 99.999% Service Level Agreement (SLA) that simply means credit unions won’t pay for the inevitable outage for services that run on third-party infrastructure.