CXInfinity is an AI-powered digital omnichannel customer engagement platform designed for credit unions, banks, and financial institutions. CXInfinity enables financial institutions to deliver a personalized experience when and where their customer and members are across chat, apps, instant messaging, social channels. InfiBOT, the AI-powered BOT from CXInfinity, automates the customer journey to humanize conversation and enhance the experience. Screen pop the core system or easily integrate with any 3rd party applications empowering agents with the right conversation context at all times. Built-in Knowledge base and case management complete the CXInfinity as one digital engagement platform for your Banks and Credit Unions’ support, marketing, and sales.