Thank you for visiting our Think|Stack page – we are here to offer help to CUES Members and your communities.
As a movement, credit unions always put members first, practicing empathy in designing products that solve real life problems. As a company that has grown up transforming and protecting your industry, we are choosing to lead by your example.
It’s an ideal time to highlight problems, scrutinize processes and prototype new ways of working together. We love journey mapping as a way to drive innovation by improvement.
This exercise cuts through the noise to focus on a specific process that is causing friction and provides a common lens to view a situation. This quickly brings teams into a collective problem-solving mindset.
Mapping starts with single process and you plot every step–the activity, people involved, their experience and the technology that supports the process. Then, you plan impactful projects that will lead to incremental improvements.
The trending problems we have been applying this methodology to these past few weeks have been:
Remote work: how to securely and productively be as useful remotely as we are at work.
Increased cybersecurity vulnerabilities: how to stay vigilant and secure during this time of heightened security.
We have designed three complimentary virtual environments to support you:
- Journey Map discovery call and problem solving session
- Remote Workforce Security review including vulnerability scans and a review of your remote network to check for compliancy and security
- Cloud Footprint and Cost Savings analysis
Think|Stack is built on our guiding values, the most important being Family Trust, you are our credit union family, and we want to help.
We Think|Stackers are design thinkers and we are opening our virtual doors, with no commitment or future agenda, to help solve problems.
Please reach out for a Think|Chat with one of our team members.