CUES Delaware Valley Council Virtual Meeting
Wednesday, October 21, 2020 from 12:00 PM to 1:30 PM (ET)
RSVP DEADLINE: Wednesday, October 14, 2020
This event is FREE! (Event is limited to 100 participants)
After registering, you will receive a confirmation email containing information about joining the meeting.
Topic: Corporate Culture During the COVID Crisis
What is at the center of building a loyal relationship with your members? Loyal employees. If your employees are not happy, don’t feel secure, are stressed out about increased demand for their time and feel “in the dark” most of the time, you will lose good employees and consequently good members.
In this interactive 90 minute session Denise will share her insights on the psychological shift that has occurred that cannot be ignored. We’ll share with each other what’s working and what’s not. And we’ll brainstorm on how we might have more fun, improve communication and make those virtual “experiences” more bearable.
Speaker: Denise Wymore
For the past 30 years, Denise has inspired, created, and driven change in the world of cooperatives. She has published two books Tattoos: The Ultimate Proof of a Successful Brand, and The 2020 Vision of Marketing: a Focus on Purpose, spoken in front of hundreds of audiences in 50 states and three countries, and consulted with credit unions and other cooperatives of all sizes to develop brands, member loyalty, and relevancy. A certified Net Promoter Score® Associate, Denise was instrumental in organizing the credit union-owned Member Loyalty Group, one of the industry's leading examples of what the sixth cooperative principle makes possible.
Denise has taught strategic marketing at three of the four CUNA Management Schools. She is a graduate of Western CUNA Management School, a Filene Research Institute i3 alumna, and in 2012 was named a CU Times Woman to Watch. Four years ago Denise joined the Cochiti Lake Volunteer Fire Department and holds an Advanced EMT license.
Delaware Valley CUES would like to thank Visa for sponsoring our virtual event.
Visa is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payments network — enabling individuals, businesses and economies to thrive. We facilitate commerce across more than 200 countries and territories among a global set of consumers, merchants, financial institutions, businesses, strategic partners and government entities. Since Visa’s inception in 1958, Visa has been in the business of facilitating payments between consumers and businesses. With new ways to pay, we are evolving into a company that enables money movement for everyone, everywhere.