TalentNEXT

Conference Registration / Opening Reception

5:30 – 7:30 p.m.

Kick up your boot heels, celebrate Austin, and get to know your fellow attendees at our opening reception. 

Breakfast

7:00 – 8:00 a.m.

Conference Welcome

8:00 – 8:10 a.m.

General Session

8:10 – 9:40 a.m. 

Effective Talent Management
Matthew Bidwell, Ph.D., Associate Professor of Management, The Wharton School, University of Pennsylvania 

Strong organizational performance ultimately depends on the capability and motivation of the employee base. In this session, we discuss some of the key steps involved in ensuring that you are getting the most out of your talent. We begin by discussing how to build effective hiring processes. We outline the biases that tend to get in the way of effective hiring, and the techniques that improve our ability to hire effective employees. We move on to discuss the sources of employee engagement, and how we can ensure that people find their jobs engaging. We then discuss some of the challenges encountered in performance management and techniques for effective skills development.
 

Networking Break

9:40 – 10:00 a.m.

General Session Continues

10:00  – 11:30 a.m.

Travel Time

11:30 – 11:35 a.m.

Breakout Sessions

11:35 a.m. – 12:25 p.m.

Building Bench Strength: Investing Intentionally in Emerging Leaders, A Panel Discussion
Facilitator: Christopher Stevenson, CAE, SVP/Chief Learning Officer, CUES
Panelists: Michael Dove, VP/Enterprise Process Excellence & Quality, PSCU and Marvin York, VP/Contact Center Member Engagement, PSCU

In 2021, PSCU undertook a bold development opportunity to participants in Sankofa, its African-American business resource group. The Bold Effective Leaders Program focused on a group of diverse emerging leaders and provided intensive leadership development. The CUES-designed program combined proven tools, including eCornell, Harvard ManageMentor courses, guest speakers, and open forums with PSCU senior executives to build the CUSO’s leadership pipeline and prepare candidates for future senior leadership positions. Join Marvin York, VP/Contact Center Member Engagement, Michael Dove, VP/Enterprise Process Excellence & Quality, as they discuss the program, unveil key findings, and share the ways your credit union can benefit from investing in its emerging leaders. The session will be facilitated by Christopher Stevenson, CUES’ SVP/Chief Learning Officer.
 

Talent Development Strategies for Emerging Leaders
Tim McAlpine, Founder/CEO, Currency Marketing and Jimese Harkley, JD, CUDE, VP/Membership, CUES

With so many resources available, how can an organization ensure that their talent development programs have lasting impact, build a culture of inquisitive learners, and retain leaders at all levels. During this session you will learn how to create a strategic learning program designed to develop, motivate, and close the leadership skills gaps within your organization. 
 

Networking Luncheon                

12:25 – 1:40 p.m.

General Session                

1:40 – 3:00 p.m

Level-Specific Succession Planning: Advanced Practices
Garrick Throckmorton, Chief Product & Services Officer, TalentTelligent, LLC

This session will outline recent CUES and TalentTelligent research so you will leave the session equipped to take steps to close the "knowing-doing" gap in your organization. The CUES 2021 Talent Development Research Report detailed the top talent challenges facing credit union leaders such as attracting and retaining top talent, building sufficient bench strength, and developing future leaders. Each of these topics highlights the need for a strong succession plan that fuels long term sustainability for all credit unions. However, the report also showed that the gap between "knowing" that these were challenges, and "doing" something to solve for them continues to widen. In this interactive session, participants will explore industry insights related to the climate of talent management and gain insights regarding the advanced practice of using level-specific approaches to bolster succession plans. Further, a detailed look at how to use decades of research to ensure development plans are in place to support your efforts.

Day One Wrap Up

3:00 – 3:15 p.m.    

Breakfast

7:00 – 8:00 a.m.

Day Two Kick Off

8:00 – 8:10 a.m.

General Session

8:10 – 9:40 a.m. 

Adaptive Leadership
Todd Henshaw, Ph.D., Senior Fellow, Center for Leadership and Change Management, The Wharton School; Distinguished Visiting Professor, Schwarzman Scholars, Tsinghua University; President, Leader Development Associates

Participants will learn how to build an adaptive, innovative team culture through learning a cutting-edge technique called the “After Action Review.” The After Action Review (AAR) is used by many organizations, including the United Nations, Microsoft, Harley-Davidson, and Navy SEALs, to enhance commitment, focus on continuous improvement and share best practices across teams and organizations. Leaders can leverage the AAR to implement and reinforce change efforts, improve process execution, shape culture and influence employees to learn from past performance. Participants will learn how to conduct an effective AAR and will participate in an engaging, fun and practical application of adaptive leadership in a challenging environment. After this session, you will be able to:

• Bring new insights and approaches to your team strategy development, innovation and execution
• Utilize the AAR Process to create the optimal balance of learning and performance on your teams
• Better understand your own and others’ leadership styles, and how to be a more adaptive leader
• Develop a collaborative, open, candid, innovative team learning environment
• Help your team respond more positively and creatively to external challenges
   

Networking Break

9:40 – 10:00 a.m.

General Session Continues

10:00 a.m. – 12:00 p.m.

Travel Time

12:00  – 12:10 p.m.

Lunch

12:10 – 1:20 p.m.

Travel Time

1:20  – 1:30 p.m.

General Session

1:30 – 3:00 p.m

HR Analytics
John Hausknecht, Ph.D., Professor, Human Resource Studies, ILR School, Cornell University 

Although HR has always focused on people, the rapid transformation in today’s organizations heightens the need to make data-driven decisions regarding talent investments. At the same time, there is both a shortage of analytical acumen within HR and an increasing demand for these skills. In this session, you will learn how organizations are approaching people analytics—how they are sourcing, analyzing, and visualizing HR data to inform decisions and recommendations, and how they are building this capability internally. Equipped with a foundational understanding of people analytics, you will be positioned to rigorously examine common HR challenges related to hiring top talent, engaging the workforce, managing retention, and evaluating workforce diversity.
 

Closing General Session

3:00 – 3:30 p.m.    

TalentNEXT Closing Party

5:00 – 7:00 p.m.

Say “so long” to your new pals and Austin as we close out TalentNEXT in style at our closing party. 

This conference is for credit union CEOs, Executives and Chief HR/Talent Development/People Officers. For maximum benefit, we recommend CEOs attend with a member of their team.

Download our top 10 reasons to attend TalentNEXT.

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Your registration includes:

• CUES Opening Reception 
• Breakfast on Monday and Tuesday
• Lunch on Monday and Tuesday
• TalentNEXT Closing Party 
• All educational sessions & materials

*subject to change.

ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)

• Prior to 60 days – full refund
• 31-60 days before start of event – 50% refund
• 0-30 days before start of event – no refunds or credits for future events given 

Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event. Substitute attendees are welcome, subject to eligibility. 
 
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.

Yes! This conference meets the following standards:

• Earn up to 12 CPE Credits
• Program Level: Overview
• Delivery Method: Group-Live
• Fields of Study: Personal Development and Personnel/Human Resources
• Prerequisites: None

CUES is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors, through its website linked above.

*subject to change.

CUES is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. You are eligible to receive up to 11 recertification credits.

The comfort and well-being of our attendees is of utmost importance to us; we will make every effort to make sure you are comfortable at our events! 

Please email events@cues.org as soon as you know you’re attending a CUES event. Be sure to include your name, credit union, the CUES event you are registered for, and everything we need to know to accommodate your request. 

We’ll be in touch with any questions we have, and let you know how we can help.

Right here! It will contain everything you need to know about attend this event, including:

Information Sheet

• Where to stay
• What airport to fly into, and other transportation information
• When to arrive
• What to pack
• Spouse/guest information, if applicable

Download Printable Agenda

Plan on business casual attire. We suggest you bring a sweater or jacket along in case you find the meeting room temperature chilly.