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August 20 - 23, 2017
Grouse Mountain Lodge
Sandra McDowell, MA, CEC, PCC, VP of Communications & Culture for First Credit Union
Mindful Leadership: Leading Self and Others with the Brain in Mind
As VP of communications & culture for First Credit Union, McDowell has been the driving force behind a leadership and coaching culture that has resulted in increased engagement and leadership capacity.
McDowell has extensive communication, executive coaching, marketing, and leadership experience. She has studied marketing, attained a master’s in leadership, received a Certified Executive Coach (PCC) designation, and achieved a certificate in Neuroleadership. She advocates that leadership is everyone’s responsibility, and has taken her passion online by developing the eLeadership Academy to support the development of high-performance leaders.
McDowell believes emotional intelligence, learning agility, and using a coach approach are the ‘triple threat’ competencies of high-performance leaders.
She is a past recipient of the Credit Union Central of Canada’s National Young Leader Award and a World Council of Credit Unions Young Leader Award—two of the most prestigious young leader accomplishments in the credit union system.
Charles Dahan, Project Manager, Stanford University
Defining, Quantifying, and Increasing Engagement for Association Members and Board Members
Dahan recently joined Stanford University as their project manager and survey researcher. He is a University of Florida Alumni Research Fellow and has over eight years of market research experience, including two additional years working in industry as a consultant.
His broad research agenda includes methods to increase public support and access to nutritional resources, the effects of physical environments in which a consumer makes decisions, and developing techniques for organizations to identify and target clients.
Dahan’s academic methodological expertise within political behavior includes survey methodology, polling, public opinion in targeted religious and minority communities, the application of non-linear methods, including neural network models, to consumer and voter behavior data. Dahan will complete his Ph.D from the University of Florida in 2016.
Nicols has been internationally recognized as a leading voice for innovation, strategy and leadership, and his work has been featured in some of the industry’s top publications and conferences.
A former senior bank executive, he is managing director of the FinTech Forge, and founder of the Bank Innovators Council which is now a part of Next Money, a global community committed to reinventing financial services through design, innovation and entrepreneurship.
Nicols is a trusted advisor to companies from startups to the Fortune 500, a popular writer, a top rated speaker, and is often quoted in the media on video and in print.
He is also a highly rated instructor at the Pacific Coast Banking School held at the University of Washington, and a recurring guest host on the global podcast Breaking Banks.
Nicols holds a B.A. from the University of Akron, and an M.B.A. from Cleveland State University, where he conducted his research project at Buckinghamshire College in England. He also completed the Leadership Excellence executive program at the University of Minnesota, and is a graduate of the Cannon Financial Institute and the College for Financial Planning.
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