Offerings
When developing our products and services, we start with one simple question: What do credit unio

When developing our products and services, we start with one simple question: What do credit union leaders need to succeed? Then, we find top partners who really know the industry and can bring integral tools of the trade right to you and your institution.

CUES Style Guide
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Schools
Schools

CUES’ Schools feature top instructors, convenient locations, and short time spa

Schools

CUES’ Schools feature top instructors, convenient locations, and short time spans. Every curriculum goes way beyond the surface, and deep into the matter at hand. Plus, each provides practical tools and ideas you can easily implement once you’re home.

Learn more now.

Conferences
Conferences

CUES conferences and training programs provide you with actionable credit u

Conferences

CUES conferences and training programs provide you with actionable credit union knowledge, to develop your talent and help advance your professional goals. Each offers invaluable training and networking among credit union directors, CEOs and the CU leaders of tomorrow, leading to greater credit union growth.

Seminars
Seminars

CUES seminars and training programs provide you with actionable credit union k

Seminars

CUES seminars and training programs provide you with actionable credit union knowledge, to develop your talent and help advance your professional goals. Each offers invaluable training and networking.

Elite Access
Elite Access

A Better Way to Learn Online

Elite Access

A Better Way to Learn Online

CUES Elite Access Virtual Classroom offers an innovative take on online education that is closer to a live experience than ever before. Via the Adobe Connect platform, participants can talk and interact, problem-solve and build relationships. You’ll get maximum educational value while minimizing travel and time away from work.

Each Virtual Classroom course consists of:

  • A series of 60-minute, live-taught online sessions
  • Prework and between-segment exercises
  • Collaboration with like-minded learners in real time
  • Direct access to experienced facilitators

 

Finance
Finance


Improve fiscal overs

Finance

Improve fiscal oversight.

 

FINANCE LEARNING PLANS

Advocacy
Advocacy


Influence public po

Advocacy

Influence public policy affecting credit unions.

ADVOCACY LEARNING PLANS

Sponsor Code of Ethics
OBJECTIVE

OBJECTIVE

This code of professional ethics serves not only as a guide to financial suppliers in dealing with complex business relationships, but also as an assurance for your clients in the corporate community. Please keep in mind that this code, in and of itself, cannot produce ethical behavior. We are striving to foster self-discipline, which depends ultimately on the character of the individual.

RULES OF CONDUCT

The rules of conduct which follow apply to all sponsors involved in the supply of products or services to credit unions or other financial services institutions. Any person associated with a qualified firm is responsible for compliance with these rules of conduct. Sponsors shall not permit others to carry out on their behalf, either with or without compensation, acts which would place them in violation of the Rules of Conduct.

 1. Integrity, Objectivity and Competence

 1.1 Sponsors shall conform to all laws and regulations relating to their profession or business and shall not engage in any conduct involving fraud, deceit, bribery, misrepresentation or dishonesty in their professional or business activity.

 1.2 Sponsors shall not make misleading, deceptive or false statements or claims about their personal or their firm’s  professional qualification, experience, or performance.

 2. Conference/Meeting Etiquette

 2.1 Sponsors shall not solicit business in front of displays not their own. They shall not interrupt or entice prospective clients away when engaged with another supplier. They shall train their personnel in the purpose of the sponsorship opportunity and shall teach business etiquette to staff members.

 2.2 Sponsors shall not discriminate against or harass any conference attendee, staff member or exhibitor because of race, religion, sex, national origin, age, disability, or sexual orientation.

 2.3 Sponsors shall not disassemble their displays before appointed time unless special circumstances require, and then only with approval of CUES management. 

 2.4 Sponsors shall not have loud music, distracting noises, etc. emanating from their display areas that will interfere with other suppliers.

 2.5 Sponsors shall not take literature, samples or gifts from, register for the door prizes, or photograph other sponsors without their express permission.

 2.6 Sponsors shall not visit other sponsors’ hospitality functions without express invitation from the host sponsor; and if invited, they shall refrain from soliciting business at that function.

 2.7 Sponsors shall refrain from willfully interfering with another sponsor’s advertising efforts.

 2.8 Sponsors shall award prizes in drawings based on a random selection from among qualified contestants.

SUMMARY

Sponsors shall conduct themselves in a professional manner to inspire the confidence, respect and trust of their clients and of the public.

NOTE:  It is the responsibility of the official sponsor representative to see that persons staffing the booth and representing their firm at a CUES event be aware of and adhere to the above rules and conduct themselves in a professional manner throughout the event.

Sponsors who are found to be in violation of this Code of Ethics may be asked to leave the sponsor program without reimbursement.

CUES’ LIMITATION OF LIABILITY

SPONSOR’S INDEMNIFICATION

Neither CUES, the event facility, nor any agent or employee thereof, will be liable for any loss or damage to the sponsor’s property from fire, theft or any other cause or for personal injury to agents or employees of the agents or employees of the sponsor. Sponsors desiring special security precautions should arrange for private guard service at their own expense. The sponsor understands that neither CUES, nor the event facility, maintains insurance covering the sponsor’s property and it is the sole responsibility of the sponsor to obtain such insurance.

In no event shall CUES be liable for any indirect or consequential damages. Its liability to the sponsor for any cause not excluded by these contract terms and regulations shall be limited to the amount of the sponsorship payment paid by the sponsor.

The sponsor agrees to indemnify and hold harmless CUES, the event facility, its representatives, employees and agents from any and all claims of property damage, personal injury or any other claims by whosoever sustained including the sponsor, its agents or employees, which claims may be incident to, arise from or be in any way connected with the sponsor’s occupation of display space and which are approximately caused by the negligence of the sponsor, its agents or employees, or which arise from any acts of the sponsor, its agents or employees.

The sponsor agrees that the design and accessibility of their contracted booth(s) complies with the requirements of the Americans with Disabilities Act (ADA), agrees to hold harmless CUES and the event facility from any liability, damages, costs and expenses, including attorney fees, resulting from legal claims based on real or alleged violations of the Act against the sponsor.

HOSPITALITY SUITES

Sponsors may reserve a suite at the event facility by contacting the event hotel. Event facilities have been instructed to give any information requested over the phone but will not accept or confirm reservations for suites unless approved by CUES. Special functions and activities for conference registrants held in the sponsor’s suite must be scheduled at times that do not conflict with conference programming and must receive prior approval from CUES management. Hospitality suites must be invite-only, or all attendees, sponsors and spouses/guests must be welcomed.

AMENDMENTS

CUES shall have sole authority to interpret and enforce all rules and regulations contained herein; to make any reasonable amendments and to make every effort to inform all sponsors of amendments and additional regulations adopted under this section. For further information, contact Karin Sand, VP/Strategic Partnerships & Solutions, at 800.252.2664 or 608.271.2664, ext. 341.

ENDORSEMENT

CUES’ acceptance of a sponsor at a CUES event does not constitute an endorsement of a given company’s products or services. CUES reserves the right to accept or reject a sponsor based on the belief that its products or services would be of interest and benefit to CUES members.

Newsroom
What's New?

Find out what’s happening at CUES through our press releases, and around th

What's New?

Find out what’s happening at CUES through our press releases, and around the industry through our newsletters and Twitter feed.

 

For more information, contact:

Christopher Stevenson, SVP/Chief Learning Officer
Phone: 800.252.2664 or 608.271.2664, ext. 315

Terms & Conditions
Terms and Conditions of Use

This page states the terms and conditions under which you m

Terms and Conditions of Use

This page states the terms and conditions under which you may use this Web site (https://www.cues.org/). Please read the terms carefully. If you do not agree with the terms and conditions as stated, please do not use the site. CUES may revise the following Terms and Conditions at any time by updating this page. Please return to this page occasionally to review the Terms and Conditions as they are binding.

Use of Material

CUES authorizes you to view and download a single copy of the material on this Web site (https://www.cues.org/) solely for your own personal, noncommercial usage.

The contents of this site, such as text, graphics and other material are protected by copyright under both United States and foreign laws. Unauthorized use of site content may violate copyright, trademark and other laws. You may not sell, modify, reproduce or display any material from the site for commercial or public purposes.

Violation of any of these terms without permission will lead to termination of your rights to use material from the site. In addition, all copies of site material in your possession will need to be destroyed immediately.

Company's Liability

Site content may contain inaccuracies or typographical errors. CUES makes no representations about the accuracy, reliability or timeliness of the content contained on our site. The use of our Web site and the materials contained within is at your own risk.

CUES does not warrant that the Web site will operate error free or that this Web site and its server are free of computer viruses and other harmful goods. If your use of the CUES Web site or the materials within results in the need for repair or replacement of equipment or data, CUES is not responsible for those costs.

CUES Web site and the materials within are provided on an "as is" basis without any warranties of any kind. To the full extent of applicable law, CUES and its suppliers disclaim all warranties, including the warranty of merchantability, non-infringement of third-party rights, and the warranty of fitness for particular purpose. CUES and its suppliers make no warranties about the accuracy, reliability or timeliness of the material, services, text, links and graphics.

Disclaimer of Consequential Damages

In no event should CUES, its suppliers or any other third party mentioned on this site be liable for any damages whatsoever resulting from the use or inability to use the Web site or the material within, whether based on warranty, contract, tort, or any other legal theory and whether or not CUES is advised of the possibility of said damages.

User Submissions

Any communication posted to the CUES site is considered to be non-confidential. If site pages allow for confidential communications or material, the fact will be stated in "Legal Notices" on those pages. By posting communications or material on the CUES site, you automatically grant CUES a royalty-free, irrevocable non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute and display the material alone or as part of other works in any form, and to sublicense such rights through multiple tiers of sublicenses.

As a user, you are responsible for your own communications and are responsible for the consequences of the posting. You may not post the following: Copyrighted material, unless you are the copyright owner or have the permission of the copyright owner; post material that reveals trade secrets, unless you own them or have permission from the owner; post items that infringe on others intellectual property or on the privacy or publicity rights of others; post material that is obscene, defamatory, threatening or abusive to another user; post advertisements or solicitations of business; or impersonate another person.

Comments which include offensive or inappropriate language, or considered by CUES to be rude or offensive, will be deleted.

No personal attacks are permitted in this site’s comments sections. Failure to respect fellow participants on this site could result in removal and blocked access.

CUES does not guarantee the accuracy, reliability or truthfulness of communications posted by other users. CUES does not endorse any opinions expressed by users. Any reliance on posted materials is at the users own risk.

CUES does not screen communication and is not responsible for screening or monitoring postings from users. 

All rights reserved. The CUES reserves the right to edit, delete, move or mark as spam any and all comments.

If CUES is informed of a user not abiding by this agreement, CUES will investigate the situation and determine whether to remove the posting. CUES reserves the right to prevent users from further access if they are found to be in violation of this agreement. CUES also has the right to block access to anyone or group from commenting.

Links to Other Sites

CUES Web site contains links to third party Web sites. These links are provided as a convenience to the users and not as an endorsement by CUES of the contents of these sites. CUES is not responsible for the content on these third-party sites nor makes any representations on the accuracy of said content. If you access these linked sites, you do so at your own risk.

Indemnity

You agree to indemnify and hold harmless CUES, its officers, directors and employees from and against any actions, claims or demands, including legal and accounting fees, alleging or resulting from your use of the materials or your breach of the terms of this agreement. CUES will provide notice to you of any claim, suit or proceeding and shall assist you (at your expense) in defending any such claim.

User Information

CUES may use your name, IP address, mailing address and use of the Web site for its internal business and marketing purposes.

General Information

This site is based in Madison, Wis. CUES makes no representation that the content is appropriate or may be downloaded outside the U.S. If you access the CUES site from outside the United States, you do so at your own risk and are responsible for compliance with your laws. This agreement is governed by the internal substantive laws of the State of Wisconsin. Except when expressly provided in a "Legal Notice", this agreement constitutes the entire agreement between you and CUES with respect to the use of the CUES Web site. Any changes to this agreement must be made in writing and signed by an authorized representative from CUES.

Privacy Policy
Our Policy

This Privacy (“Policy”) covers Credit Union Executives So

Our Policy

This Privacy (“Policy”) covers Credit Union Executives Society (CUES) treatment of personal information or personally identifiable information (both "Personal Information") that may be collected or submitted when the web-user (“you”) are using the CUES website or services. This Policy does not apply to companies that CUES does not own or control, or to individuals that are not under CUES supervisory control. Please understand that whenever you voluntarily disclose Personal Information online this information cannot be made one-hundred percent secure and, in some cases, that information can be intercepted, collected and used by others. However, we work hard to protect your information at all times, and protect your information in several ways. Your information is stored on a secure server that CUES and its authorized personnel can only access through a password. Additionally, we encrypt your information to prevent third parties without authorization from intercepting your information when it is in transit to us.

How We Collect Your Personal Information

While using the CUES website, you may submit Personal Information when registering for events, signing up for membership, ordering products, and posting content. Depending on the service or process, the Personal Information you may be asked to provide is your Name, Postal Address, Email address, Phone number, Credit or Debit Card Information, Age, Gender or other demographic information. CUES uses Google Universal Analytics to collect the information while you visit our site. Location information and Personal Information may also be collected, or your IP address logged when you visit CUES' website. Your IP information allows us to understand how you use our site and to enable us to make changes to our site in order to improve your experience. Information regarding your computer, your connection to our website (such as your browser type, operating system, and platform) and your user history (including, but not limited to, your session information, page errors and the length of your visits to specific pages within our website) may also be collected.

Our Use of Cookies

CUES uses cookies to remember certain user information. Cookies are electronic identifiers that are transferred automatically to your computer through your browser that allow our computers to save certain information you provide us and store information about you so we can recognize you when you visit our website in the future. This allows you to avoid logging in more than once, which saves time, and create a customized website that fits your needs. You may, at any time, disable or refuse to accept cookies by changing the preferences or settings on your web browser. If you choose to disable cookies, you will still be able to use our website. However, you will not be able to fully take advantage of certain automation and other functionality features available.

How We Use Your Personal Information

CUES may use the Personal Information you provide for purposes such as: carrying out a registration made by you; customizing the advertising and content you see; fulfilling your requests for products and services (including purchases); improving the content and overall look and feel of our website and services, contacting you, conducting research, providing anonymous reporting for internal and external clients, contacting users regarding changes to our website or business, and customizing the content that you see on the CUES' website. CUES may also retain the details of purchases and other transactions or payments made with us or the partners affiliated with our website.

How Your Personal Information is Disclosed.

It is CUES' policy not to disclose, sell or rent your Personal Information to any individual, business, government entity or outside parties except: (i) to provide products or services you've requested through us; (ii) in response to a validly-issued subpoena, court order, or other legal process; (iii) when necessary to establish or exercise our legal rights or defend against legal action; or (v) where you request CUES to do so. From time to time, CUES may use return email addresses to answer the email we receive from you. Such addresses are not used for any other purpose. Your Personal Information will not be collected for use that is in violation of the law, or unrelated to that discussed in this Policy, unless you are also provided an opportunity to opt-out or otherwise prohibit such unrelated uses.

Setting Up User Accounts

CUES allows users to set up personal accounts to shop in our online store or to participate in our online communities. You have the ability to edit information you provide at any time, and may delete your account at your convenience. Unless CUES is required to respond to court orders, subpoenas or comply with applicable law CUES will use its best efforts to ensure that unauthorized third parties do not access your user account information.

Correcting Your Personally Identifiable Information

You are responsible for ensuring that all Personal Information you provide on the website is maintained and kept current.

Web Statistics & Shared Data

We collect and use IP addresses to analyze trends, administer the site, track user movement, and gather  broad demographic information for reporting and sponsorship purposes. From time to time, we may use this information to better design our website and to share with select advertising partners, sponsors, and/or affiliates however IP addresses are not linked to Personal Information. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we will not disclose to these partners, sponsors, and/or affiliates anything that could be used to personally identify those individuals.

Children's Privacy

Protecting the privacy of children is especially important to us. For that reason, we do not collect information provided by users under the age of 13, nor do we solicit information from users under the age of 13.

Scope of this Policy; Third Party Websites

Although this policy applies to all information obtained from you for the purpose of accessing or using content controlled and owned by CUES, it does not apply to businesses or entities that are not owned or controlled by us.  

This website contains links to other third party websites. Please be aware that CUES does not claim any responsibility for the privacy practices of these third party sites. We encourage you to be aware when you leave our site and to take reasonable precautions when sharing your personally identifiable information on third party websites.

Opt-In Policy

As a CUES member you agree to "opt in" to receive newsletters, promotional offers and other useful information from us. To unsubscribe from our mailings (except important system and content update information), you may go to the Account section of the Website and edit your preferences by selecting preferences or click the “update subscription preferences” link at the bottom of our emails.

Encryption.

All user account pages are protected with Secure Socket Layer ("SSL") encryption. All user accounts must be accessed with usernames and passwords. You are advised not to share your username and password with any other person.

Amendments

CUES reserves the right to amend this policy at any time. CUES will contact registered users by e-mail, and shall also post a notice of changes on its web site, when and if the terms of this policy are amended.

Contact

You may contact CUES directly by emailing cues@cues.org should you have any questions regarding this policy.