Advisory Director Policy
This policy outlines an advisory/associate director program

This policy outlines an advisory/associate director program

Associate Board Member Policy
This policy describes the role of an associate board member.

This policy describes the role of an associate board member.

Volunteer Education Program Policy
This policy outlines the basic/core and continuing education objectives for volunteers/directors

This policy outlines the basic/core and continuing education objectives for volunteers/directors at NorthCountry Federal Credit Union.

CXO position description
This describes the position of chief experience officer.

This describes the position of chief experience officer.

IT department organizational chart
This document outlines the organizational structure of an information technology department.

This document outlines the organizational structure of an information technology department.

Board of Director/Volunteer Manual Table of Contents
Table of contents for orientation and training of board and committee members

Table of contents for orientation and training of board and committee members

Organizational Chart IT
This organizational chart is for IT.

This organizational chart is for IT.

Loan Operations Scorecard
This dashboard scorecard tracks yearly and monthly success with lending and can be used to suppor

This dashboard scorecard tracks yearly and monthly success with lending and can be used to support staff meeting presentations.

Dress Code
Dress Code Chart

Dress Code Chart

Dress Code Policy
This dress code policy describes what clothing staff will wear to present a professional image an

This dress code policy describes what clothing staff will wear to present a professional image and to foster trust and confidence on members’ part in our ability to handle their financial business in a competent manner and help them get ahead financially.

Consumer Complaint Procedure
This procedure exists to ensure that member complaints made formally through official channels ar

This procedure exists to ensure that member complaints made formally through official channels are addressed promptly and thoroughly.

Conflict Resolution Procedure
This describes what to do when tension arises between two employees.

This describes what to do when tension arises between two employees.

Organizational Chart
This organizational chart starts with members at the top.

This organizational chart starts with members at the top.

Organizational Chart
This organizational chart starts with members at the top.

This organizational chart starts with members at the top.

Organizational Chart
This organizational chart starts with the board of directors.

This organizational chart starts with the board of directors.

Organizational Chart
This organizational chart starts with members at the top.

This organizational chart starts with members at the top.

Travel Policy
Jeffrey W DeBree of $66 million Penn East FCU, Scranton, PA shares a Travel policy.

Jeffrey W DeBree of $66 million Penn East FCU, Scranton, PA shares a Travel policy.

Travel policy
Outlines travel expense and reimbursement rules for staff and board of directors (volunteers) att

Outlines travel expense and reimbursement rules for staff and board of directors (volunteers) attending meetings, conferences and other educational events.

Travel and Conference Policy
Outlines travel expense and reimbursement rules for staff and board of directors (volunteers) att

Outlines travel expense and reimbursement rules for staff and board of directors (volunteers) attending meetings, conferences and other educational events. Also references alcohol consumption and corporate credit cards.

Financial Dashboard for Directors
This board governance metrics document provides a dashboard to assist directors in understanding

This board governance metrics document provides a dashboard to assist directors in understanding the credit union's financial position.

Financial Dashboard for Directors
This financial dashboard of key metrics helps the board of directors gauge at a glance how the cr

This financial dashboard of key metrics helps the board of directors gauge at a glance how the credit union is performing.

Check Cashing and Reg. CC Policy
This policy guides how to accept and cash various kinds of checks--including counter, credit card

This policy guides how to accept and cash various kinds of checks--including counter, credit card advance, government, cashier's, corporate, payable-to-a-business, post-dated, stale-dated, payroll and personal checks--for both members and non-members. It directs all variances to a supervisor.

Real Estate Modification/Foreclosure Policy
Foreclosure policy, real estate foreclosure, real estate modification policy

Foreclosure policy, real estate foreclosure, real estate modification policy

Foreclosure Policy
This policy is intended to establish safe and sound parameters to govern any foreclosures the cre

This policy is intended to establish safe and sound parameters to govern any foreclosures the credit union may undertake.

Foreclosure Policy
This policy sets up a responsible party and outlines what must be included in the credit union's

This policy sets up a responsible party and outlines what must be included in the credit union's plan for handling foreclosures.