Agent IQ

Company Overview

Agent IQ empowers community banks and credit unions to deepen their customer relationships, improve customer satisfaction, and boost service efficiencies leading to an increase in profitability while reducing the cost of serving. The Agent IQ digital customer engagement platform provides a unique high-touch, high-tech, omni-channel experience that uses AI to support financial institutions in being more proactive with their customers and automating mundane tasks.

Financial institutions can get real-time insights into what their customers are talking about and use the platform to provide proactive assistance and strengthen the relationship between banker and customer. Deployed in a little as 4 weeks with a light resource lift, Agent IQ is the tool that allows your bankers to better connect, engage, and support customers and create relationships in the digital world that are just as personal
as in the real world, but even more enhanced.

Lynq™ by Agent IQ is a personal digital relationship banking platform that uses built-in AI to deliver a cutting-edge self-service and webchat for your members while also offering the ability to connect with a personal associate for all their bespoke financial needs across any digital channel. Lynq provides your credit union the ability to quickly reduce costs while at the same time improving your digital relationships that foster loyalty and an improved member experience.

Services Provided

Member Profitability/Relationship Management


Matthew Phipps, Chief Marketing Officer

7000 N Mopac Expy Ste 200
Austin,  TX 78731