Nationally recognized speaker, writer and communications professional, Diane Reed, currently serves as President of CUDoctor, LLC, a full-service credit union consultancy, assisting credit unions nationwide with human resource, marketing, community relations, compliance, sales, training, board relations and governance, and executive support. Prior to joining CUDoctor, Diane served for more than a decade as Vice President of Administration for a mid-sized credit union. Diane’s expertise in “Service-Oriented Culture Change” has been cited in such publications as “Credit Union Times”, “Credit Union Management” and a host of other industry magazines. She has co-authored cross-discipline (Human Resources and Security) articles such as “Bad Guys Don’t Always Wear Black” published in “Credit Union Magazine.”
In 2016, she teamed up with America’s Credit Unions to create and deliver the industry’s first Credit Union HR Compliance Certification School, a program which has proven not only popular but a new “necessary” for all credit union HR professionals. Prior to joining the credit union movement, Diane acted as Marketing Communications Director at Carfax, Inc.; as Communications Director for the International Gem & Jewelry Show, Inc. and as Marketing Director for Creative Hairdressers, Inc. She attended The American University and graduated from George Mason University where she specialized in Organizational Communication. Diane currently resides in Fairfax, Virginia with her husband David, a credit union guru in his own right.