How to Accelerate Operational Improvements with a Vengeance

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Original Air Date: Thursday, March 8, 2018

Presenter: Connie Siu, president, CDC Synectics Inc.

Description:  Operational excellence is a cornerstone of performance. Cumbersome operations pose significant risks as customers switch their business to competition, employees get frustrated and leave for greener pasture, and business leaders become exhausted as they attempt to catch up with the transformation necessary to stay relevant. The feverish pace of technology advancements exacerbates the problem. Inefficiencies are insidious plague in your organization. Join this webinar to learn why inefficiencies persist and how to develop the strategy and tactics for lasting operational improvements.

Key Takeaways:

  • Understand why persistent causes get brushed aside
  • The sweet spot for effective execution
  • Why transformation doesn’t deliver anticipated benefits
  • The building blocks for continuous improvement

About the Presenter:

Connie Siu
CDC Synectics Inc.

Connie is an expert in building best practices for an efficient business and leveraging performance measurement to focus execution and accelerate results. For more than 25 years, Connie has worked in the trenches with business leaders to improve results through optimization of resource deployment and alignment of execution with strategy. Her clients include private companies and public corporations in industries such as finance, transportation, telecommunication, utilities, healthcare, education, government, and manufacturing. Her latest book, Get Results that Count, has received rave reviews from business owners and executives.

Connie has served on the board for Entre Nous Femmes Housing Society, as the treasurer for the Institute of Certified Management Consultants of British Columbia and the co-chair of the Transportation Committee for the Richmond Chamber of Commerce. She is an active mentor for university students on career development. Connie is Certified Management Consultant and a registered Professional Engineer.


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