Chief Executive Officer, Financial Center First Credit Union

CHIEF EXECUTIVE OFFICER
Financial Center First Credit Union
$901M Assets
Indianapolis, IN

Financial Center First Credit Union seeks a visionary and authentic Chief Executive Officer (CEO) to lead the organization into its next chapter of growth, innovation, and member service excellence. This leader will partner closely with the board to advance strategy, ensure financial sustainability, and foster a strong culture of accountability, engagement, and care.

The CEO will drive organizational performance through disciplined focus on return on assets (ROA), operational efficiency, and lending strength while deepening member relationships and community impact. With clarity, compassion, and confidence, the CEO will bring to life the credit union’s mission: to be members’ first choice for financial services.

Key Responsibilities
Lead the credit union to achieve sustainable financial performance with a disciplined focus on ROA, operational efficiency, and diversified revenue streams.

Partner closely with the Board to define strategic direction, drive growth, strengthen governance, and ensure accountability.

Champion a member-centric culture that delivers exceptional service and promotes financial wellness, and reflects the credit union’s values of Care, Listen, Learn, Solve, and Act.

Cultivate an inclusive, performance-driven workplace that attracts, retains, and develops top talent.

Leverage technology and innovation to enhance member experience, improve processes, and drive operational excellence.

Serve as the face of the credit union in the community and industry, building strategic partnerships and advancing the credit union’s focus on financial wellness and community service.

Advance opportunities for both organic and strategic growth.

Qualifications
The Board of Directors seeks a visionary, servant leader who can unify the organization, champion innovation, and deliver measurable results. The ideal candidate will bring:

Seven to 10 years of progressive executive leadership in financial services, with deep expertise in financial operations, lending, and enterprise-wide management (credit union experience preferred; open to community banking executives committed to cooperative culture).

Proven success in partnering with a Board and leading high-performing teams through growth and transformation.

Innovative and growth-oriented, with expertise in technology and digital initiatives (digital banking, marketing segmentation, mortgage servicing) and a passion for enhancing member experience.

Decisive and resilient leader, capable of making timely, informed decisions that align with the mission and long-term vision, and guiding the team through challenges with focus and optimism.

Strong communication and relationship-building skills across all stakeholders — employees, members, regulators, and the community.
Strong presence in community and industry networks, with active participation at the local, state, and national levels.

Servant leader who inspires, aligns, and empowers employees at all levels, modeling integrity, authenticity, and Midwestern values of openness, trust, and hard work.

About Financial Center First Credit Union
Since 1953, Financial Center First Credit Union has served members with integrity, innovation, and a deep commitment to financial wellness. With more than $900 million in assets, 60,000 plus members, and nine branches across Indiana, we are recognized nationally for our award-winning financial literacy programs and locally for our dedication to community service.

At Financial Center First Credit Union, we are driven by a clear and compelling purpose: To be our members’ first choice for financial services. Our vision, “To Inspire Financial Wellness”, guides every decision, relationship, and innovation we pursue. Guided by our values, Care, Listen, Learn, Solve, and Act, we are proud to be a trusted partner to our members’ financial lives. We are committed to delivering meaningful solutions, fostering financial confidence, and a purpose-driven leader in the communities we serve.

Taking applications through Friday, October 17, 2025, 5:00 p.m. ET.

ABOUT DDJ MYERS, an ALM FIRST Company
DDJ Myers is the executive search consultant for this organization. Our expertise is in supporting leadership teams in sustainable practices for high-performing organizations through succession planning, leadership development programs, executive coaching, board governance and renewal, and executive search. Please learn more about us at www.ddjmyers.com.