Core Programmer/Analyst-Symitar System

About BrightStar
As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented.

What we offer:

Medical, Dental, and Vision
401K Plan with Matching
Tuition Reimbursement Program
Supplemental Benefits
Engagement Area
Wellness Studio & Gym
Company Paid Life Insurance
Health Savings Account with Company Contributions
About the Role
We seek a Core Programmer/Analyst to join our team and support the ongoing development, maintenance, and optimization of our core processing system, Jack Henry Symitar (Episys). This individual will work with internal stakeholders to deliver technical solutions, enhance operational efficiency, and support credit union-wide initiatives that rely on core system functionality. This role will be based on-site at our Cooper City, Florida headquarters.

Essential Functions & Responsibilities
Symitar Programming & Development: Design, develop, test, and maintain PowerOn scripts, custom Symitar reports, batch processes, and host-based applications to support operational and member service needs.
Core System Configuration & Support: Configure and maintain Symitar parameters, jobs, queues, and host settings. Work with users to troubleshoot issues and implement solutions within the core platform.
Business Process Analysis: Collaborate with business units to gather requirements and design core-based solutions that support new products, process improvements, and strategic initiatives.
Data Integrity & Reporting: Extract, validate, and analyze data from Symitar for operational reports and strategic decision-making. Ensure accuracy and consistency in data output.
System Monitoring & Optimization: Monitor core system performance, job schedules, and system alerts. Recommend and implement optimizations to improve reliability and processing time.
Vendor & Third-Party Integrations: Support and maintain integrations between Symitar and third-party platforms (e.g., online banking, loan origination, card processors).
Security & Compliance: Support and enforce system security practices and compliance with data privacy and regulatory requirements (e.g., BSA, OFAC, GLBA).
Documentation & Knowledge Sharing: Create and maintain technical documentation, user guides, and training materials related to core processes and functionality.
Cross-Department Collaboration: Liaison between IT and business departments for core-related initiatives. Provide end-users with timely updates and the status of their resolutions.
Other Duties: Perform other job-related duties as assigned, including supporting testing and implementation of software updates, releases, and conversions.

Performance Measurements
Ability to work independently and prioritize tasks in a fast-paced environment.
Ability to solve complex problems with minimal supervision.
Effectively manage multiple assignments and cross-functional projects.
Maintain data confidentiality and system security.
Minimum Expectations of Knowledge and Skills
Experience: 2–5 years of experience working in credit union or banking core systems, preferably with Jack Henry Symitar (Episys) or similar platforms.
Education: Bachelor's degree in Computer Science, Information Systems, related field, or equivalent work experience.
Technical Skills: Proficiency in Symitar PowerOn scripting, SymForm, RepGen, and a basic understanding of relational databases. Familiarity with APIs, batch processing, and host-to-host integration is a plus.
Interpersonal Skills: Strong communication and problem-solving skills. Ability to work effectively with both technical and non-technical stakeholders.
Preferred Knowledge: Understanding financial industry operations, regulatory requirements, and Symitar data structures.