Vice President of Strategic Projects & Process Improvement

Are We the Place for You?
Pasadena Federal Credit Union ($380M, Pasadena, CA) is seeking its next Vice President of Strategic Projects & Process Improvement. Since its founding in 1935, it has grown to serve more than 25,000 members across Pasadena, San Gabriel, Sierra Madre, Covina, Huntington Park, and Glendale. We’ve measured our success based on the well-being of the communities we serve, and we are proud to serve our members with superior service, financial education, investment in our community, and a focus on doing good. In October of 2023, Pasadena Federal Credit Union became community chartered. In March of 2024, we completed a merger with Pasadena Service Federal Credit Union, bringing together two Pasadena credit unions with a combined legacy of over 150 years.

Our headquarters are in Pasadena, California, where we've proudly been recognized as the “Best Credit Union” in the San Gabriel Valley multiple times over the past decade, including consecutive awards from 2019 through 2024. We've also earned the “Best of Pasadena” award for credit unions from Pasadena Weekly. In 2024, we were named the “Favorite Credit Union” in the San Gabriel Valley by the Pasadena Star News and The San Gabriel Tribune. Additionally, DataTrac acknowledged our value to our members by honoring us with their “Great Rate Award” for credit cards, auto loans, certificates, money market accounts, and more.

At Pasadena Federal Credit Union, our mission is to Engage, Educate, and Inspire every community member. We Engage by building meaningful relationships with our members, understanding their unique needs, and providing personalized financial solutions that empower them to achieve their goals. We Educate by offering resources, tools, and guidance to help our members make informed financial decisions, promoting financial literacy, and fostering long-term financial well-being. We inspire by creating a supportive and inclusive environment where members feel valued and motivated to pursue their dreams, knowing they have a trusted partner in us who is committed to their success. Our mission reflects our dedication to being a financial institution and a positive force in our community, helping every member thrive.

Is This the Career for You?
The Vice President of Strategic Projects & Process Improvement will play a pivotal role in advancing Pasadena Federal Credit Union’s enterprise strategy by leading high-impact projects and driving continuous improvement across all operational areas. This leader will oversee the credit union’s project management framework, ensuring alignment with organizational goals, efficient resource utilization, and successful execution of strategic initiatives.

Focused on long-term growth and operational excellence, the VP will assess and optimize critical business processes, streamline workflows, and implement best practices that enhance efficiency, member experience, and cross-departmental collaboration. They will lead the design and implementation of tools, systems, and methodologies to improve project execution, performance tracking, and change management across the organization.

Collaborating closely with executive leadership and department heads, the VP will foster a culture of innovation, accountability, and service excellence. This role will also be responsible for coaching and supporting teams to deliver projects on time and within scope, while identifying opportunities for process improvement that contribute to the credit union’s mission and strategic vision.

Help Us Get to Know You
Are you ready to take the next step in your career? We invite you to submit your resume or LinkedIn profile, showcasing 3–5 years of experience leading, planning, and executing enterprise-wide strategic projects and process improvement initiatives within a financial institution. At least three to five of those years should be in a leadership role, driving cross-functional collaboration and operational excellence.

A bachelor’s degree in business, organizational development, or a related field is preferred. Professional certifications such as PMP (Project Management Professional), Lean Six Sigma, or Prosci Change Management are strongly preferred. Experience in enterprise project management, process optimization, and implementing organizational change frameworks is highly valued.

The salary range for this position is $145,000 to $165,000 annually.