Participation in the CUES compensation surveys runs from February 1 - March 31, 2026. Anyone can participate—a CUES membership is not required. If you don’t have access, or have questions not answered here, reach out to surveysupport@cues.org. Survey data will be available in July 2026.
Participate Now in the Compensation Survey
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Not all credit unions use the same terms for each positions. Check out the Position Descriptions to ensure you are adding data in the right spot. Aim for at least a 75% match in the job responsibilities. Positions were updated in 2026, so make sure you double check your information if you’re a long-time user!
A one-of-a-kind data portal with compensation information for credit union employees and boards across the United States and Canada.
Your participation helps keep the data relevant, and accurate compensation information strengthens the credit union industry. Plus, all participants receive a complimentary CEO Benchmarking Report and a discounted subscription to the reporting portal!
While participation time varies depending on how many positions you are submitting, we estimate the survey should take no longer than an hour if you have your salary and compensation information on hand.
For all positions, you will need current salary and bonus information.
For each executive position, you will also need professional development costs (actuals from this year as well as projected budget) and benefits and perquisites data.
For each non-executive position, know the total number of employees and maximum/minimum salary information for each position.
Please provide us with data that is current as of January 1 of this year.
No, you do not need to be a CUES member to participate. You will need to create a free account on cues.org to access the reporting portal, as each participant is granted access at an individual level. CUES has chosen this login process as we understand the importance of keeping compensation data secure and confidential.
No, any credit union can participate regardless of their interest in purchasing the final report. Participants will receive a complimentary CEO Benchmarking Report for participating and receive a discount if they choose to purchase the report.
Click the “Participate” button at the top of this page!
If you forget your password you can enter your email or username at the “forgot your password” link when logging in.
Please do not share your login information with anyone. If someone else at your credit union requires access, please contact Survey Support at 866.508.0744 or surveysupport@cues.org.
No. Please only submit data for positions that relate to those in your own organization. Look for a 75% match between the CUES position description and your credit union’s position description. Do not match position titles alone as those vary greatly from credit union to credit union.
No. At any point in filling out a position’s information, you may choose the “save and exit” option to save the data you have entered. Be sure to return and choose submit prior to participation close so your data will be included in the survey.
Simply enter the information again on the survey page and be sure to click the "Submit" button. You may submit corrections through close of participation.
You must first complete the Credit Union Profile. Once you’ve completed and hit submit on the Credit Union Profile, the survey link will be active.
The status column next to each position will let you know:
- Blank – this position has not been started or saved, and is not submitted
- Complete – this position is done and submitted. You may still make changes prior to May 2
- In progress – this position has some data entered but is not submitted and will not be included in survey reports. To be sure to include these data, you must go into the position and click “submit.”
- Outdated – this position has data from the previous year. Update the data if you wish to include it in this year’s survey report.
Once participation closes, all data will be reviewed and cleaned. The survey results will be released in July via CUES’ dynamic online survey reporting tool and summary data will be released in the annual CUES Executive Compensation Summary Report; both of these resources are available to purchasers of the survey reports and to US CUES Unlimited+ members. Last year’s data will still be available for reports during the review period.
Contact CUES to find out if your credit union currently has a subscription. You need just one subscription for your credit union; each individual does not need a subscription. Contact CUES Survey Support at 866.508.0744 or surveysupport@cues.org.
CUES has partnered with Industry Insights, a US-based organization with 40+ years of experience in surveying and data analysis, since 2013.
CUES is an international membership association focused specifically on leadership development for Credit Unions. With over 60 years serving credit unions in Canada and the US, CUES is committed to supporting the credit union movement through developing effective leaders connected to the cooperative principals.
While CUES has offered their compensation surveys in the US since 2008, they chose to not offer it in Canada knowing that Central 1, and then CCUA, offered a similar survey; there was no need to duplicate efforts or run the risk of compromising data integrity by splitting market participation. As the partnership between CCUA and CUES developed, both parties saw the benefit in offering one comprehensive and robust North American compensation survey. CUES has continued making enhancements based on needs identified in the first year of the partnership. The CUES survey includes:
- The ability to filter results by Canada only
- The ability to include staff and director compensation data
- The ability to compare US and Canadian results
- Cost and ability to provide future enhancements
With any great survey or product, the accuracy and usefulness of the results can be only as good as the data put in. To provide Canadian credit unions with complete and detailed reporting, we need to ensure we have enough Canadian data and participation. It is deeply important to CCUA that we are not duplicating efforts in the Canadian sector and that all credit unions participate in the same survey to ensure richness of the final results. While you will receive a discounted rate if you chose to purchase the survey, there is no obligation to purchase if you participate.
In Canada CUES memberships have not included compensation surveys, so Canadian Unlimited+ memberships are discounted. This is being reviewed for 2027. Canadians are encouraged to participate and can purchase the 2026 survey via the website.
There is no cost to participate in the survey! If your credit union choses to purchase the results once they are available, you will be charged based on your membership level with CUES and any participation discounts. The non-member, non-participant price is $1,970 USD.
The survey is open Feb 2-Mar 31, 2026.
Once Canadian data is available, the CUES Compensation surveys will have a full North American scope where CUs can compare data across more organizations and regions. The CUES survey reporting is also fully online and allows participants to filter and compare data, creating customized reporting without additional fees. Participants are strongly encouraged to participate in the survey. Canadian Credit Unions purchasing the survey will receive access to all data.
For additional questions please reach out to your credit union’s CCUA Education Relationship Manager. If you are unsure who your Relationship Manager is, please contact Client Solutions clientsolutions@ccua.com. If you have already begun the survey and have technical questions, please contact surveysupport@cues.org.