Board Governance Survey

page header image

In a rapidly evolving business landscape, where regulatory requirements, stakeholder expectations, and organizational challenges are constantly changing, a regular survey of directors is essential for credit union boards to maintain their relevance and impact.

A board governance survey empowers the board to evaluate its effectiveness, identify areas for improvement, and enhance overall governance and performance in the following areas:

  • Board structure and composition
  • Leadership and culture
  • Organizational performance
  • Financial oversight


  • Enhanced Governance: Identify governance gaps and areas where board practices can be enhanced, leading to more effective decision-making and oversight.
  • Improved Communication: Gain insights into board member strengths, weaknesses, and working styles, leading to better collaboration and communication.
  • Strategic Alignment: Evaluate the board's alignment and ensure that decisions are consistent with the credit union's mission.
  • Accountability: Hold individual board members accountable for their roles and responsibilities and promote a culture of ownership and dedication.
  • Risk Mitigation: Identify weaknesses in governance processes in order to proactively address risks and vulnerabilities.

Key Components:

  1. Preparation: Board members receive information about the survey's purpose, methodology and expected outcomes.
  2. Survey: Board members complete a questionnaire that covers various aspects of board performance.
  3. Confidentiality: To encourage open and honest feedback, the survey process is conducted anonymously.
  4. Report: Following the completion of the questionnaire, a report is provided, allowing board members to collectively identify areas for improvement.

Governance experts recommend conducting a survey every other year. If you have not taken a survey in the past year, now is the time! Help your credit union board thrive, purchase now. Questions? Contact CUES at 800.252.2664, or email In Canada, call 604.347.7097.