The Five Pillars of Your Payments Strategy

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Original Air Date: Wednesday, March 21, 2018

Presenter: Sundeep Kapur, educator, Digital Credence

Description:  Your members are paying for products and services every single day. Their wallets carry numerous cards and one or more of them could power their digital wallet(s). FinTech and large financial institutions continue to pursue consumers to adopt their “superior, seamless, convenient, secure, and incentive-laden” payment instruments.

How do you compete in this arena? What would it take for you to earn your members’ confidence to be that top of wallet card? What would a leading with payments strategy do for your credit union? Can you truly lead with payments? Join us for a discussion on ideal practices and innovative, yet practical ideas to power your payments strategy.

Key Takeaways:

  • Enhance member service and drive internal efficiencies
  • Ways to reduce and circumvent fraud
  • Ideas to become the top of wallet card
  • A systematic approach to defining a long-term, effective strategy
  • Using payments as a lead to enhance member share of wallet

About the Presenter:

Sundeep Kapur
Digital Credence

After 24 years in corporate America as a business and technology consultant, Sundeep returned to his passion – teaching brands best practices so they can achieve the same success. He seeks to address challenges faced by financial institutions by offering innovative, yet pragmatic approaches.

His OMNI-channel expertise has helped chart the course to success at many brands. Sundeep’s specialty lies in consumer engagement across multiple channels with relevant messages. “Keep it relevant, keep them engaged and you will nurture your way to become the primary financial institution”. Sundeep has a Economics, a B. S. in Computer Science, and an MBA.

Additional Content

Available as a Playback

The playback of this webinar is available to all CUES Members as a benefit of your membership.

Access Five Pillars Playback