Talent: Developing & Leveraging Your Most Valuable Asset

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Presenters: Peter Myers, SVP, DDJ Myers; Tammy Heikkinen, CEO, Members Cooperative Credit Union

Description: We have all heard about the “War for Talent”—the sheer complexity and challenge of recruiting, retaining, engaging, and developing talent that will lead our organizations tomorrow. The fronts of this war have long impacted the credit union industry. According to the 2018 Leadership Survey by NAFCU, BFB Gallagher, and DDJ Myers, the challenge will become more significant as 52% of CEOs (61% of CEOs of $750M+ credit unions) are expected to transition out of their roles within the next six years.

The following are questions that we must consider:

  • What are the costs and risks of failing to develop our people?
  • Who should we develop?
  • Where do we start?
  • What is the scope of a meaningful talent development program?
  • Who should own talent development?
  • How do we measure success?

Tammy Heikkinen and Peter Myers, SVP of DDJ Myers, will outline the transformational practices that MCCU has implemented to enable its human capital to become its most valued and leveraged asset. This webinar will cover the best-practices approach to develop executive and mid-level talent to meet the needs of tomorrow’s strategic priorities.

Key Takeaways:

  • How to measure leadership growth
  • Primary and secondary benefits of creating a leadership development culture
  • The pitfalls of a development process
  • Understanding the credit union industry’s succession trends

About the Presenters:

Peter Myers, MSC, PCC
Senior Vice President
DDJ Myers

Peter facilitates professional development programs for executives and management teams, succession planning processes for boards and CEOs, and strategic planning engagements for credit unions nationwide. Weaving together strategy development, critical thinking, and employee engagement to bridge the talent and execution gap is his specialty. On a daily basis, Peter works with teams and boards to unlock and leverage their organizational, team, and individual potential. Peter also co-leads the CEO readiness and talent development program for credit union executives pursuing their next level of career potential and has been a teacher in the award-winning NWCUA/DDJ Myers Emerging Leaders Program since its inception in 2012.

Tammy Heikkinen, MA
Members Cooperative Credit Union

Tammy has over 35 years of experience with Members Cooperative, starting as a member service representative and succeeding throughout the ranks until becoming President and CEO in 2008. Under her tenure, MCCU has been recognized as a sustainably focused business and has completed two mergers, institutionalized a LEAN operating environment, grown from $235M to almost $750M in managed assets, and won numerous awards including the Best Bank Award in 2012 and 2014, as well as one of the Top 30 Credit Unions to Work For by Credit Union Journal and voted the Best Credit Union in the Northland in 2017 by the Duluth News Tribune.


Additional Content

Available as a Playback

This webinar playback is available to all CUES members as a benefit of your membership.

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