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Build Your Career With Us

Are you looking for a fulfilling career with an employer who cares? Are you passionate about helping individuals achieve financial success? Join Sharonview, voted a Top Workplace by our employees, and be a part of a team that puts members at the heart of everything we do! With opportunities for growth, competitive benefits, and a chance to make a real impact, this may be the career move you’ve been waiting for!

Sharonview is looking for an experienced, people-focused and detailed oriented Consumer & Business Loan Underwriter to review consumer, HELOC and small business loan application submissions by credit union members and effectively assess an applicant’s credit worthiness in relation to the credit union’s risk tolerance.

**Hybrid 

Hourly Range: $32.53 - $35.21

Essential Responsibilities:

• Assess applicants' credit history, cash flow, capacity, capital, collateral and conditions to make a sound, consistent and logical decision on the requested loan within established department service level agreements.

• Analyze copies of loan documentation, personal and complex business financial statements, and any other financial information as needed to support loan decision.

• Apply consistent decisions across all products, all channels, and without bias or discrimination.  Make decisions consistent with credit union policies and procedures and overall risk profile.

• Sufficiently document files/systems so members and staff fully understand the reasons for an approval, denial or counteroffer.

• Maintain in-depth knowledge of loan origination systems and scoring models.

 Education & Experience

• Minimum bachelor’s degree (BA or BS) 

• Three or more years of related experience

• Prior Underwriting Experience is required

 Knowledge, Skills & Abilities

• Superior written and verbal communication skills with an outgoing, friendly personality. 

• Proficiency with a variety of computer software applications, including MS Word, MS Excel, and MS Outlook and the ability to quickly adapt or learn new systems and technology.

• Ability to work well with people and to create a self-motivating work environment. 

• Strong organization skills and the ability to multi-task in a fast-paced environment.

• Knowledge of economic and accounting principles and practices, the financial markets – especially the secondary mortgage market, banking and the analysis and reporting of financial data

Physical Demands

• Sedentary work that primarily involves sitting/standing and use of computer for prolonged periods.

• Work requires the ability to speak and hear on a consistent basis.

• Communicating with others to exchange information via voice, email, Microsoft teams etc.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position.  All employees may have other duties assigned at any time.

Sharonview complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources: Humanresources@sharonview.org

About Us

We're in the business of people helping people and you can help us change lives just by working here. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be.

Work with us – and be part of something bigger than banking.

In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like…

Pension Plan, 401k Plan, and 401k matching contributions
Excellent health benefits
Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
More than ten paid holidays per year
Wellness program
Tuition reimbursement
Student loan repayment
Employee recognition program
Educational incentives
...and more!

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

Title of Position: Fraud Assistant Manager - NY or PA

Position Type: Full-Time. Typical shifts include Monday through Friday 8:00AM to 5:00PM. 

Compensation Range: $ 65,000/yr. - $90,000/yr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Location: Position is located On-site at our Corporate Headquarters in Endwell, NY.

At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: Visions Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position.
If this is not listed in the job description, Visions Federal Credit Union will not provide sponsorship for the candidate to work in the United States.

Responsibilities/Duties:
 
Provide daily supervision and guidance to Fraud Coordinator and Investigative Analysts I and II.
Delegate tasks and responsibilities effectively and ensure fraud staff understand their roles and responsibilities.
Monitor fraud staff performance and provide regular feedback, coaching, mentoring, and corrective action as necessary.
Address and resolve any issues or conflicts within the Fraud Department or externally with other departments.
Serve as a point of escalation for complex fraud challenges that Coordinators and Analysts are unable to resolve.
Create individual development and succession plans for assigned staff.
 Manage, prioritize, and assist the workload of the fraud team to ensure timely and accurate completion of projects and tasks.
 Respond and assist the Fraud Coordinators and Analysts to resolve member and staff inquiries or issues within the timelines set forth.
 Assist Director of Risk Mitigation to ensure all policy/procedure and compliance standards are being met and intervene as needed.
 Assist the Director of Risk Mitigation with annual policy, program, procedure, process and risk assessment updates and make recommendations for improvements.
 Review, approve, and ensure that all fraud processes and tasks carried out by the Coordinators and Specialists meet organizational standards and comply with legal and procedural requirements.
Stay abreast of evolving regulatory requirements and industry standards related to fraud prevention, ensuring compliance and adherence to relevant laws and regulations.
Evaluate programs and workflows and optimize fraud claim intake and disposition in all fraud intake channels.
Collaborate with internal and external stakeholders, including project, channel, line of business, technology, operations, legal and compliance teams to implement effective fraud prevention measures.
Resolves complaints received by the Fraud Department.
Acts as a liaison with law enforcement and attends court proceedings.
Develop and deliver training programs to educate employees on fraud detection techniques, best practices and reporting procedures. 

Remain up to date with federal, state and local laws and regulations to ensure enterprise-wide compliance for all aspects of fraud.
Assist with compiling information for all fraud audits and examinations and collaborate with enterprise leadership as needed.
Provide departmental back-up coverage as needed.
Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
 Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias.
Perform other duties needed to help fulfil our mission, drive our strategy, and support our organization’s values.

Minimum Qualifications & Experience:

Bachelor’s degree with 1-3 years of related experience; 4-6 years of experience may be considered in lieu of a degree.
Leadership experience expected
Working knowledge of various federal, state and local laws, rules and regulations.
Proficient in the application of FRAML, and case management programs.
Proficient in the Microsoft Office Suite programs.
Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.
Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Preferred Qualifications & Experience:

Masters degree in Criminal Justice, Fraud Investigation or Accounting.
A certification in BSA, Risk Management.

We're more than banking. You can be, too. #ClaimYourSeat

Are We the Place for You?
Since 1947, Boston Firefighters Credit Union (BFCU) has provided compassionate, high-touch service to those who protect and serve. With nearly $450 million in assets, a strong capital position (12.43% net worth), and a loyal Field of Membership, the credit union is poised for growth and evolution—including a rebranding and market expansion effort to better reflect its broadened reach and deepen its presence across the Commonwealth.

BFCU is dedicated to serving the financial needs of first responders and their families across Massachusetts. We provide trusted, member-focused financial solutions that promote security, growth, and opportunity. Guided by integrity, community, and innovation, we strive to honor the service of first responders by delivering exceptional value, personalized support, and lasting impact in the communities we serve. Our membership includes employees and retirees of fire departments, police departments, and municipally operated EMS departments, along with the many associations and labor unions that support them. To better reflect our commitment to the entire first responders’ community statewide, the credit union is preparing to rename and rebrand with a broader identity that honors and represents all those we serve. Expansive digital delivery will be key to our success.

Boston offers a vibrant mix of historic charm and modern amenities—home to world-class universities, sports teams, cultural institutions, coastal beauty, and one of the country’s oldest fire departments. Living here means exploring the Freedom Trail, cheering at Fenway Park, savoring diverse cuisine, and walking along the Charles River. Serving BFCU means being part of a community that values service, resilience, and heart.

Is This the Career for You?
The Chief Digital and Information (CDIO) reports directly to the President/CEO serving as a trusted advisor to the CEO, Executive Team, and Board translating complex technical concepts into actionable strategies that fuel growth, efficiency, and community impact, while safeguarding BFCU’s mission of service to first responders and their families.

This role requires a forward-thinking, innovative leader who is not afraid to take bold, calculated risks in advancing technology, balancing long-term strategy with hands-on execution of day-to-day operations and digital development.

The CDIO will play a critical role in evaluating and enhancing BFCU’s technology, including assessing the performance of the core processing system and recommending improvements or future enhancements to ensure scalability, efficiency, and member satisfaction. This leader will bring proven experience in digital development and transformation, guiding the credit union toward smarter, more innovative solutions.

Additionally, the CDIO will have the opportunity to evaluate the current department structure, processes, and capabilities, and make strategic recommendations that strengthen operations and align with BFCU’s growth goals. By embracing emerging technologies and reimagining how digital solutions can best serve members, this leader will position BFCU as a model of innovation and excellence within the credit union movement.

Beyond the organization, the CDIO may represent BFCU as a trusted and forward-thinking voice in digital transformation across the financial services industry.

The salary range for this position is $235,000–$272,000 annually.

OCCU, a member-owned credit union based in Eugene, Oregon, is guided by its vision to Enrich Lives. This vision shapes every action, aligning the team with a greater sense of purpose. With each interaction, OCCU strives to positively impact individuals and communities. The values of tenacity, humility, and big-heartedness are central to OCCU's commitment to prioritizing members.

This remote position includes up to four employer-paid trips to Eugene, Oregon per year. Salary ranges from $81,098 to $100,180 annually.

The E-Services Support Manager oversees electronic, check processing, ACH, wire, and similar activities with a focus on quality and frictionless user journeys. They stay updated on payment trends to keep OCCU relevant and recommend actions to leadership. The manager understands OCCU's money movement use cases and serves as the product manager for related projects, championing user experience in complex initiatives like digital transformation and system conversions.

This role involves supervising team members to ensure effective service. Tasks include feedback meetings, motivating the team, fostering growth, optimizing processes, automating tasks, and improving digital interactions. You will support the Digital Evolution Roadmap by implementing payment functionality, maintaining program controls, and monitoring procedures. Handle daily transactions like bill payments, check deposits, ACH transfers, wires, and member adjustments. Balance general ledger accounts daily and verify electronic channel GLs monthly. Assist with audit preparations and address findings promptly.

This position requires five years of experience in the financial sector, with expertise in EFT, NACHA, Wires, ACH, or Accounting. Additionally, three years of management experience, including mentoring, is required. NACHA / Accredited ACH Professional certification is required. Experience in project management, agile methodologies, or reconciliation is preferred. An associate degree or proven experience driving measurable business outcomes is also necessary.

OCCU offers a comprehensive compensation and benefits package, including low-cost medical, dental, and vision insurance, a 401(k)-retirement plan with employer match, paid time off in addition to 12 paid holidays, tuition reimbursement for eligible education and training, and company-paid long-term disability.

OCCU is an Equal Opportunity Employer, and qualified candidates are encouraged to apply online by submitting their resume and cover letter detailing their qualifications and experience.