2021 Award Winner
Thomas Ryan, CCE
Langley Federal Credit Union
Newport News, Virginia
Tom is dedicated to providing ongoing and continuous education to his staff as well as the board of directors. He believes the more education you provide, the more engaged and well-informed employees and board members will be. Tom believes "leadership is also about developing leaders," and in 2020, the credit union developed a formal competency model that helps with hiring and staff development.
The last three years have been challenging for Langley’s members, including a government shutdown and then the COVID-19 pandemic. Tom made sure the credit union developed programs and offered relief to hard-hit members.