CUES Unlimited/Unlimited+ Members-Only Event
Thursday, March 26, 2026
11:00 a.m. CT
Facilitated by Pixie Gray, SVP/Organizational Development, CUES
Resilience & Adaptability
Credit unions operate in an environment where change is no longer episodic—it is constant. Regulatory shifts, technological acceleration, evolving member expectations, workforce transformation, and economic volatility continue to reshape the financial services landscape. Much of this change is externally driven, meaning leaders cannot simply slow or eliminate disruption. Instead, they must learn to navigate it effectively and sustainably.
Traditional leadership development has often focused on change management—the processes, frameworks, and strategies used to guide organizations through transformation. While these capabilities remain essential, the reality facing today’s leaders requires a complementary skill set: resilience and adaptability.
When disruption is ongoing, the challenge is not only implementing change but maintaining leadership effectiveness, clarity, and well-being while change continues to unfold. Leaders must be able to remain composed under pressure, adapt their thinking and leadership style as conditions evolve, and help their teams move through uncertainty without losing trust, engagement, or purpose.
This workshop equips leaders with the behavioral skills, mindsets, and practices that enable resilience and adaptability in environments of continuous change. By strengthening resilience alongside change leadership capability, organizations develop leaders who can champion transformation while sustaining themselves and their teams through the journey—ensuring that change is not only implemented, but truly endures.
