Influence decisions. Drive alignment. Get things done.
Wednesday, June 17, 2026
9:30 a.m. – 3:30 p.m.
Hyatt Regency Huntington Beach
Huntington Beach, CA
In today’s credit union environment, many leadership challenges do not sit within a single team or function. Progress often depends on your ability to build clarity, create commitment, and move work forward across the organization.
Whether you’re aligning cross-functional teams, gaining buy-in from senior leaders, or moving strategic initiatives forward, your ability to influence directly impacts your results. Yet many leaders find themselves navigating stalled decisions, unclear ownership, and conversations that don’t lead to action.
This one-day learning experience is designed to help you lead more effectively—regardless of title or reporting structure.
You’ll learn how to:
Influence decisions and outcomes without relying on formal authority
Build alignment across teams and stakeholders
Strengthen credibility and gain support for key priorities
Navigate difficult or high-stakes conversations with confidence
Turn ideas and discussions into clear action and accountability
Create momentum on important initiatives, even when ownership is shared
Through practical frameworks, real-world scenarios, and peer discussion, you’ll gain tools you can apply immediately. Walk away ready to move from conversation to commitment—and from alignment challenges to measurable progress.
About the Facilitator
Facilitated by CUES CEO Heather McKissick, who draws on decades of leadership experience to guide participants in how to influence effectively and move work forward with confidence.
Heather McKissick
CEO, CUES
Heather McKissick is CEO of CUES, an organization dedicated to advancing the advancing the credit union movement by developing leaders who are driven by purpose and operational excellence. Before joining CUES, Heather was an Executive Vice President at University Federal Credit Union (UFCU) in Austin, Texas, where she worked for nine years.
With a passion for people and service, Heather is an experienced advocate and community leader. She served for seven years as a volunteer and then five years as Chief Executive Officer of Leadership Austin, one of the top civic leadership programs in the United States. Her more than 30-year professional career includes the not-for-profit sectors of healthcare, regional government, higher education, financial education and leadership development.