How to Move Your Digital Offering from “Catch Up” to “Catch Me”

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Original Air Date:
Wednesday, July 24, 2019
1:00 p.m. Central Time

Presenter: Michael Carter, Executive Vice President, SRM

Description: Satisfying members when it comes to digital is not easy especially given that their expectations have been set not by the bank or credit union down the street but rather by the likes of Uber, Venmo, Airbnb and others. With the largest financial institutions in the country doubling down on digital, and doing a good job of it, how can small to mid-sized credit unions up their game from playing catch up to catch me? It takes a village.

Key Session Takeaways:

The right mix of fintech services can enable smaller players to stay relevant in an ever-shifting technology landscape, enabling them to compete with even the largest banks and credit unions.  Going digital is not a one-off project, it's a way of business.

Who Should Attend:

Those interested in learning more about digital offerings that may be beneficial for your credit union.

About the Presenter:

Michael Carter
Executive Vice President

Michael has more than 15 years of executive technology leadership ranging from early-stage start-ups to international organizations. His career in financial services stretches over 25 years. He was the CMO for the S1 Corporation and served in several management roles at ACI Worldwide.  As an executive vice president at SRM, he serves as a subject matter expert on digital banking strategies and trends.

Michael has been featured as a speaker at Finovate, NetFinance, NetFinance Interactive, CBA Live and Future Digital Finance.  He is regularly quoted in the media regarding trends in payments, mobile wallets, consumer experience, digital banking strategies, Millennials, data analytics, P2P payments, bill pay, and banking as a platform.  Michael also contributes content as a guest writer in industry publications and as a featured guest on podcasts.  

Additional Content

Available as a Playback

The playback of this webinar is available to all CUES members as a benefit of your membership.

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