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Members-Only Event
Thursday, November 6, 2025
11:00 a.m. - 12:00 p.m. Central Time
Presenter: Srinivas Njay, Founder & CEO, interface.ai
This presentation explores the profound impact of Generative AI and the emerging field of Agentic AI on Financial Institutions. We will delve into how these transformative technologies can:
- Revolutionize Member Experiences: Delivering hyper-personalized financial guidance, creating seamless and intuitive member journeys, and fostering proactive engagement through Agentic AI-powered agents.
- Provide a New Approach to Online Banking: How Agentic AI can replace traditional point and click UX with Agentic AI UX.
- Replace Traditional CCaaS with AI Operator: Instead of hard transfers to MSR, how the AI Operator model assigns tasks that need human involvement by design.
- Drive Innovation and Growth: Developing innovative new products and services, expanding market reach, and building deeper, more meaningful relationships with members.
The presentation will provide FI executives with a practical understanding of these cutting-edge AI.
Key Takeaways:
- Understand the key AI technologies relevant to FIs beyond the buzzwords.
- Identify practical AI applications that can deliver immediate value.
- Develop a roadmap for successful AI implementation within your organization.
- Mitigate the risks and address the ethical considerations associated with AI adoption.
- Gain a competitive advantage by embracing AI-powered innovation.
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