Virtual Classroom: Leading in an AI-First Future

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Members-Only Event

Tuesday, November 7, 2023
Presenter: Scott Snyder, Chief Digital Officer, EVERSANA

With the rapid emergence of Generative AI technologies like ChatGPT, AI has moved from the background to the foreground for customers, employees, and leaders, creating new expectations on enterprises to leverage AI to deliver better experiences and business value. This session will cover Data and AI Trends including GenAI, Innovation Examples relevant to CU leaders, how AI will impact customer experiences and operating models in financial services, what capabilities will be needed to win, how manage the risks associated with AI solutions, and how their organizations can start leveraging AI to drive near term and longer term impact.

Key Takeaways:

  • Understanding of Data and AI trends including Generative AI
  • Framework for understanding AI’s impact on customer experiences and operating models
  • Key capabilities for succeeding in an AI-driven future including responsible AI innovation
  • How to balance near term value and longer-term innovation opportunities

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About the Presenter:

Additional Content
Scott Snyder
Chief Digital Officer

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