CUES Governance Leadership Institute™

Contact Teresa Brogan, executive education specialist, if you have any questions.

Strengthen your contributions to your credit union as you work through an intense curriculum focusing on issues at the organizational level during CUES Governance Leadership Institute.

Discover how to balance healthy debate and diversity with consensus building while learning from the renowned faculty at the Joseph L. Rotman School of Management. You'll gain a thorough understanding of key subjects, including:

• Strategy Leadership Development
• Effective Board and Management Communications
• Risk Management
• Negotiations
• Influencing Change
• Succession Planning

You'll receive a hard copy, high-level synopsis to share with your colleagues back home summarizing this program's key takeaways and action items.

Why Attend?

When you attend you’ll:

• Learn alongside your international colleagues in a relaxed, collaborative environment. Most attendees hail from the United States and Canada.
• Examine key governance and leadership strategies and return to your credit union armed to lead more effectively. Your credit union will benefit directly from your in-class reflection assignment.
• Benefit from our curriculum being developed specifically for credit unions by the faculty at Joseph L. Rotman School of Management. In fact, several esteemed faculty members are there for their students even after graduation, offering another level of support.
• Earn up to 27 Continuing Professional Education (CPE) credits.
• Be awarded the prestigious Certified Credit Union Director (CCD) designation after successfully completing all required elements of this program.

Sponsorship Opportunities

An ideal event to introduce your firm and develop relationships with the most ambitious and forward-thinking leaders in the movement.

Learn More

Curriculum

Credit Union Directors: Duties, Risks and Liabilities - Richard Powers

While directors roles may change depending on which sector they serve, many aspects concerning their fiduciary and legal duties and responsibilities remain the same. An examination of these duties highlights where the risks lie in the performance of their mandate.

Inside the Credit Union Boardroom – A Guide to Negotiation Strategies – Glen Whyte

Negotiations – both formal and informal - are ubiquitous in organizational life, and leaders are engaged in them non-stop. Special attention will be paid in this session to the complexities of negotiations that occur from time to time within the boardroom. Most commonly, the boardroom is fertile ground for the occurrence of groupthink, which generally refers to the tendency of groups to reach an agreement prematurely. In contrast, there are occasional times in the life of every board where there exists not too much consensus with respect to a specific issue, but rather not enough. For example, in the context of CEO succession, an organizational crisis, rapidly changing times, or perhaps mergers and acquisitions, the problem more likely is not too much consensus but rather little hope for it. If intense disagreements exist among board members with respect to key issues, the challenge becomes how to build the consensus necessary to move forward. That is the problem that we will attempt to solve for the bulk of the session. The session will be highly experiential and interactive in nature.

Governance of Credit Unions Best Practices – Peter Stephenson

The session will focus on nine ‘better’ practices that boards can use to enhance their effectiveness. Three of these will be examined in-depth: director selection, board evaluation and individual director evaluation. The important role Governance Committees can play in building better boards will also be discussed. Participants will be provided practical tools they can use with their own boards.

Inside the Credit Union Boardroom Influencing Change Strategies – John Oesch

John will first facilitate a group case activity called SMACU. This simulated team decision places you in the role of a senior decision maker. The results of your decisions will become data that John will help analyze and use in discussion. The next segment of the session will be a presentation of Robert Cialdini’s principles of persuasion (see readings).  We will close with a video case that John will use to illustrate many of these principles at work in a group decision setting (12 Angry Men video).

Critical Challenges & Opportunities for Credit Union Boards – Matt Fullbrook

Research on corporate governance is plentiful – sometimes overwhelmingly so.  This session focuses in on insights that are valuable to credit union boards, and, most importantly, explores how participants can begin to apply them in the boardroom.  Topics covered will include fiduciary duties, time management, board renewal/skills and also the emergence of director compensation.

SMACU - Comprehensive Case Study - Richard Powers

This is the final exercise in the SMACU Case Study.  By this point you will be very familiar with the organization and the various members of the Executive Team and the Board of Directors.  The decisions that we will examine this afternoon center on board best practices and different communication strategies that may be employed when dealing with conflict.  The intention is to bring together the key learnings from the program in this final analysis.

In addition to a discussion of best practices, each group will be asked to present a comprehensive assessment of the current board and possible changes that they feel should be incorporated in order to maximize its effectiveness moving forward.

Good Governance Protects Your Credit Union

As a credit union leader you’re expected to exceed members’ needs, be strong community partners, and meet regulatory requirements—all while keeping your institution financially sound.

The prestigious CUES Governance Leadership Institute is an intense program that combines the faculty, facilities and resources of one of the world’s top business schools into an unparalleled educational opportunity that will prepare you and your credit union to excel at the organizational level.

Developed specifically for the credit union industry, CUES Governance Leadership Institute was designed for director and executives alike. Its robust curriculum meets your needs through powerful CU-specific case studies focused on highly effective boards, interactive presentations, and collaborative exercises. We’ve also included ample discussion time for topics attendees have specifically requested. Plus, you’ll benefit from valuable networking with your colleagues.

As a graduate of this transformational program, you’ll leave equipped with a comprehensive understanding of how you can strengthen your boardroom contributions as you learn to effectively balance healthy debate and diversity with consensus building. You’ll also have a thorough understanding of key issues, including:

Duties, Risks and Liabilities

Examine the responsibilities of directors and executives, specifically relating to these uncertain financial times. Participants will:

• Examine the role of executives and the fiduciary duties of directors
• Explore liability

Negotiating During Decision-Making

Learn a practiced approach to managing information exchanges between board members and management. Discover:

• Ways to negotiate more effectively
• How information should flow between management and the board

Influencing Change

Explore the roles senior executives and board members play in managing and influencing organizational change. You will:

• Identify causes of sub-optimal information sharing in decisions
• Recognize the need for, and describe tactics for engaging in, constructive conflict in discussions
• Employ six scientific principles of persuasion and influence

Developing Effectiveness

Take part in a collaboration game to experience behaviors that lead to positive and negative exchanges. Learn to:

• Identify processes and tools you can use to increase effectiveness
• Consider the role of evaluations, and how they can enhance team dynamics

Board and Director Self-Assessment

Discuss several approaches to evaluating board and individual director effectiveness. Develop a framework for selecting new directors and recognize the socio-political complexities characterizing boards. You will:

• Gain new insights into selecting directors
• Explore in-depth frameworks for making the selection risk /management

CUES Governance Leadership Institute attendees can include:

• Board Chairs
• Directors
• CEOs
• SVPs

The Takeaway

When choosing an executive education program, it’s important to consider what you’ll get in return.

CUES executive education offerings are developed in conjunction with world-renowned universities and represent the highest quality professional development in the credit union industry; CUES Governance Leadership Institute is no exception. Taught by the esteemed Joseph L. Rotman School of Management faculty, and covering topics from strategy to governance responsibilities, this powerful learning experience helps you become a stronger contributor to your credit union, and better understand your fiduciary responsibilities.

Plus, if you successfully complete all required elements of the program, you’ll be awarded the prestigious Certified Credit Union Director (CCD) designation.

The Impact

Attendees who complete CUES Governance Leadership Institute and a reflection assignment in class will become a Certified Credit Union Director (CCD). The CCD designation establishes a standard of education and excellence for credit union leaders. It signifies you have made an ongoing commitment to your professional development and obtained a level of expertise recognized throughout the credit union movement. Over 800 industry professionals have earned their CCD.

Register Now

Good governance protects your credit union and CUES Governance Leadership Institute provides very tailored training and real benefits for you and your organization.

Register now by visiting the page link above or contacting Teresa Brogan, Executive Education Specialist, at 800.252.2664 or 608.271.2664, ext. 331; or email teresab@cues.org.

Air Travel

CUES conference participants may make air reservations through Fox World Travel. Call 888.691.9163 and reference Group Code 09FP4115.

Fox World Travel’s hours are 7:30 a.m. to 5:30 p.m. CST.

Please note there is a ticket processing fee of $37 domestic/$46 international. CUES does not offer a discounted rate, but Fox World Travel will ensure the best pricing available for U.S. residents.

Passport Information

Passport rules require all airline passengers landing in the United States (including returning U.S. citizens) from Canada, Mexico, the Bahamas and the Caribbean to carry a passport. Don’t forget your passport. Visit www.travel.state.gov/ for information on obtaining a U.S. passport.

Ground Transportation

Hertz is the official car rental company for this meeting. You can take advantage of their discounted rates by placing your reservation online at www.hertz.com or through the Hertz Meeting Sales Desk within the U.S. at 800-654-2240; from within Canada call 800-263-0600 refer to Meeting CV# 02ZG0016.